Amenities & Private Sector Information
Some of these resources are in PDF format. To read and print these files you will need the Adobe Acrobat Reader software installed on your machine. The software is freely available for a wide range of computing platforms. See Adobe's website for details on how to download the software.
Water Supply
Please note that we recommend that you run all taps on sinks and baths as well as the shower (where appropriate) for ten minutes when you first move into your property or after a long absence from the accommodation. This is to flush out old water sitting in the pipes that may carry bacteria.
General Advice
The following links provide useful information and guidance for your area and during your tenancy:
- Bin collection and Envirocall
- Complaints procedure
- Council Tax
- Deposit Protection (Tenancy Deposit Scheme)
- End of Tenancy Recycling (for further information ring 0844 334 1410)
- Energy Advice and Energy Saving Advice
- Environmental Sustainability - help the environment
- Gas Safety
- How to read your gas meter (PDF 92 KB)
- How to read your electric meter (PDF 69 KB)
- How to read your water meter (PDF 122 KB) if applicable
- Parking
- Travel
- TV Licensing students and the law
Crime, Personal Safety and Welfare Information
- Crime Prevention
- Newcastle West (Fenham area neighbourhood)
- Newcastle East (Jesmond/Heaton neighbourhood)
- Newcastle City Centre (neighbourhood)
- Northumbria Police general information
- Not If But When
- Personal Safety
- Police 'Drop In' session
- Student Wellbeing
