Assessment Centres

Key resources
  • At the assessment centre (AGCAS dvd)
    Watch real students and graduates being assessed by actual recruiters in a range of activities (Log-in required)

 

Most graduate employers include assessment centres as part of their recruitment process, typically lasting one or two days. Assessment centres are considered by many employers to be the fairest and most accurate method of selecting staff. They give the employer the chance to observe you and see what you can do, rather than what you say you can do, in a variety of situations.

As with interviews, a key to success is preparation and presenting yourself in a positive way.

Assessment centres typically include a number of elements:

Resources available in the Careers Service

  • 'How to prepare for an assessment centre' handout outlines some of the key skills employers are looking for in candidates and ways in which you can develop these skills. [pdf, 35KB]
  • AGCAS DVD 'At the assessment centre' [2009] - shows real students and graduates being assessed by actual recruiters in a range of assessment centre exercises, including presentations, role plays, in-tray exercises, group discussions, case studies and interviews.

If you have any particular concerns or need further help, call into the Careers Service.

Online resources

Social/informal events

During the assessment day, you will have to meet and deal with a variety of people, both selectors and other candidates.

  • Be confident and try to relax
  • Be polite to everyone
  • Ask questions
  • Don't eat or drink too much
  • Concentrate during organisational and information sessions

Top ^

Psychometric tests

You may have to take part in psychometric tests as part of the assessment centre. Tests are often of two different types:

Aptitude tests are timed, taken under examination conditions and are designed to measure your intellectual capability for thinking and reasoning. The most commonly used ones test numeracy and literacy.

  • Pay careful attention to the instructions
  • Ask for clarification if you don't understand the examples
  • Work quickly and accurately
  • If you are having difficulty with a question, move on to the next one
  • Don't guess - marks may be deducted for incorrect answers
  • For a numeracy test, find out beforehand whether you can take a calculator in with you

Personality tests are not usually timed, have no right or wrong answers and ask how you would typically react or behave in different situations. They are often used to help ensure you are put into a working situation which will suit you. Make sure you pay attention to the instructions and answer honestly.

For more advice and links to practice tests, see Psychometric tests.

Top ^

Group tasks

You may be asked to take part in a group discussion or an exercise where you will be asked to carry out a task or play a particular business role.

In group exercises, the selectors are looking for how well you work with other people. They may also be looking for verbal communication, negotiating, persuading, problem-solving and planning skills. To take part in a practice group exercise, look out for our Have a go at an assessment centre workshop during term time. You can also watch real students being assessed by actual recruiters in a group discussion exercise in the video: At the assessment centre.

Tips on dealing with group tasks:

  • Be clear about your role before, during and after the activity. Seek clarification if you're not sure; this won't count against you.
  • Try to understand the information and don't jump into the discussion without reading the brief fully. Don't waste time on irrelevant details.
  • Decide your objectives and priorities.
  • Ensure that someone in the group is keeping track of the time.
  • Be assertive but diplomatic. Listen to and support others' good ideas.
  • Be persuasive and work with the group. The aim is to help the group achieve its task - remember that you are not competing with the other candidates.
  • Keep calm and use your sense of humour.
  • Tailor your approach to the competencies/qualities the employer is seeking and also to the type of role or organisation.

Imperial College Business School has produced a useful guide on positive and negative behaviours assessors may be looking out for during group exercises. See also AllAboutCareers for further advice.

Top ^

Case studies

Case studies can be given as a group activity or as an individual exercise. Typically, you are given a set of papers relating to a particular situation and asked to make recommendations in a brief report. You are being tested on your ability to analyse information, to think clearly and logically, to exercise your judgement and to express yourself on paper.

Example exercises:

For further advice on case study exercises, visit Wikijob and TARGETjobs: Coping with case studies for graduate jobs.

Top ^

In-tray or e-tray exercises

In this type of exercise, you will be given an in-tray containing emails, memos, telephone messages, reports, letters etc or an email inbox (e-tray) containing electronic versions of the above. You may also be given information about the organisation to help you make decisions as to the actions you would take. You will need to prioritise the work, draft replies, delegate tasks and recommend actions. You will be assessed on how you handle lots of complicated information in a limited amount of time. You may need to justify why you have made certain decisions.

For further information see TARGETjobs.

Example exercises:

Top ^

Giving presentations

You may be asked to prepare a short talk and present it in front of the other candidates and/or the selectors. The selectors wants to know whether you can put information across effectively. Find out as much as you can beforehand. Don't be afraid to ask.

Getting started

Ask yourself:

  • What are my aims?
  • How much time am I allowed?
  • Who is my audience and how much do they know about the subject?
  • Will they understand the terminology?
  • What resources are available - Power Point, flip chart?
  • Which medium am I most comfortable with and which suits my subject or audience better?
Structure and content

Your presentation should have a logical structure - an introduction or outline, a main theme and a conclusion.

  • Introduction - you need to introduce the presentation briefly - your name and the subject of your presentation, outlining the content and whether you are willing to take questions.
  • Main content - make distinct points - not more than about five points in a 15 minute presentation.
  • Conclusion - summarise your main points.
  • Make sure that the content is at an appropriate level to your audience - not too technical or patronising.
  • Use examples to illustrate what you are saying.
  • Involve the audience if appropriate.
  • Don't forget to introduce yourself at the start of your presentation.
Delivery

80% of the message from your presentation is down to body language. Try to relax, smile and be positive. Avoid fidgeting or fiddling with hair, clothing or jewellery.

  • Stand where the audience can see you and your visual aids.
  • Look around at your audience. Vary the person you make eye contact with.
  • Dress appropriately, and so that you are comfortable.
  • Aim for a conversational delivery - use notes as a prompt only; don't read your presentation.
  • Speak clearly.
  • Slow your speech down - there's a tendency to speak more rapidly when nervous. Try taking deep breaths to slow yourself down.
  • Use pauses to allow yourself time to gather your thoughts and for the audience to catch up.

Practise your presentation in front of a friend and ask for feedback. If this feels worse than the presentation itself, use a mirror. Don't forget to keep to the allotted time.

Visual aids

Find out what resources are available to you. If there's a choice, use what you're most comfortable with.

  • If you use Power Point, think what you will do if there is a technical problem.
  • If you're using an overhead projector, check how your slides will look when projected.
  • Don't depend on visuals aids alone - you should be able to deliver your presentation without them if necessary.
  • Consider providing a handout, but decide if it is strictly necessary and at which point to distribute it - before or after. Tell the audience if you are providing a handout or not.
  • Keep your slides clear and simple - they should illustrate or summarise what you're saying, not talk for you.
  • Consider using images - they give the audience a break from reading.
  • Don't put too much information on your slides - the audience can't read and listen at the same time. Seven lines per slide is a guide.
Questions

Try to anticipate and prepare for likely questions.

  • Say whether you want questions as part of the presentation or at the end.
  • Don't be afraid to ask for clarification if you don't understand what is being asked.
  • Re-phrasing the question for the audience can give you some thinking time.
  • Keep the answer simple.
  • If you don't know the answer, say so. Acknowledge the question and offer to get back to them with the information.

Remember - only very few of us are naturally talented speakers. Almost everyone will be nervous before a presentation. First time speakers often think nervousness is a sign that they aren't good at delivering a good presentation. This isn't true - all the symptoms that accompany nervousness, such as frequent swallowing, trembling and perspiration are normal signs that your body is getting ready for something important.

See TARGETjobs for more advice on delivering a presentation during an assessment day. You can also watch real students being assessed by a graduate recruiter in a prepared presentation exercise in the video: At the assessment centre.

Interviews

You may have one or more interviews as part of the assessment. For more information see Interviews.

Top ^