We want to know when things are going well, and when you think things can be fixed.
Download the University's policy on student representation (PDF: 352 KB).
How you can give feedback
We provide several ways for you to give feedback. These include module evaluations and student participation on committees.
These questionnaires and opportunities let you give your honest opinion.
It's important to provide specific evidence of what’s going right or not so well. This helps us to improve what we do.
It's also important to be respectful in the types of comments that you provide. This helps us get to the root of the issue more quickly.
You said, we did
Module & Stage Evaluations
You'll get the chance to do module and stage evaluations throughout your studies. This gives you a chance to let us know what you've enjoyed, and how we can improve.
At the end of each semester, you'll fill in an evaluation for each module you take. They're tailored to each specific module.
These evaluations are used to:
- find out about your experiences
- assess the positive features of a module
- identify anything that could be improved in the future
You'll be asked about the structure and content of the module, and about your lecturers.
At the end of the year, you'll fill in an evaluation for the programme stage that you have just completed.
This evaluation is a bit different. It asks you questions about different aspects of your experience, including:
- the library and electronic resources
- assessment and feedback across the programme
- personal tutoring
- student representation
You'll receive a link to the module and stage evaluations by email. You'll complete the survey online and anonymously.
There are links to your evaluations in the ‘My EvaSys’ panel in Blackboard. This is on the 'My Institution' page. These links only appear when there is an evaluation open and ready for you to complete it.
What to include
It’s important to be specific and realistic about what is positive and/or negative.
You should focus on the issue, not the person. Don't say anything offensive about a person involved on the module or programme.
It also helps if you suggest solutions. This helps us plan our actions to support you.
Find out how we take action on your feedback on our 'You Said We Did’ website.
In addition to module evaluations, which focus on specific modules, the University also participates in four big national student opinion surveys. This helps us to gauge your overall opinion of your time at the University.
National Student Survey (NSS)National Student Survey (NSS)
- contributes to public accountability,
- helps inform the choices of prospective students, and
- provides data
This all helps us make informed decisions to enhance our undergraduate student experience.
The NSS typically runs February through April each year.
It includes all full time and part time UK, EU, and international final year undergraduate students.
You'll be included if you're studying at our Newcastle main campus or Newcastle University London. You'll can also take the survey if you're an eLearning student based in the UK.
If you're based outside the UK, we run a similar survey through EvaSys. This is for students at Newcastle University Medicine Malaysia, Newcastle University International Singapore, and non-UK based eLearners.
The NSS excludes incoming and exchange students.
You can see previous NSS results on the Planning Office website.
Postgraduate Taught Experience Survey (PTES)Postgraduate Taught Experience Survey (PTES)
This survey is similar to the NSS, but for postgraduate taught students.
The Postgraduate Taught Experience Survey looks at:
- learning and teaching
- skills development
- engagement with the course
The PTES typically runs mid-April through mid-June each year.
It includes all full time and most part time UK, EU, and international postgraduate students. It includes eLearning students.
The PTES excludes students who are studying a single module only. This includes Continue Professional Development, occasional students, study abroad and exchange students.
You can see previous PTES results on the Planning Office website.
Postgraduate Research Experience Survey (PRES)Postgraduate Research Experience Survey (PRES)
This survey is similar to the NSS, but for postgraduate research students.
The Postgraduate Research Experience Survey gathers information about the experience of research students.
It looks at student experiences of :
- research community
- progress and assessment
- skills and professional development
It also considers student motivations for taking their programme.
The PRES runs in the Spring every other year: 2017, 2019, 2021 etc.
It includes all full-time and part-time UK, EU, and international postgraduate research students.
You can see previous PRES results on the Planning Office website.
International Student Barometer (ISB)International Student Barometer (ISB)
The International Student Barometer surveys international students.
It looks at the international student experience from application to graduation, asking about their:
It helps us make informed decisions to enhance the international student experience. It helps us drive successful recruitment and marketing strategies.
The ISB normally runs in late October through late November.
You'll be included if you're studying at our Newcastle main campus or Newcastle University London. You can also take the survey if you're an eLearning student based in the UK.
It includes all full time and part time EU and international undergraduates, postgraduate taught, and postgraduates research students.
You'll be included if you're studying at our Newcastle main campus or Newcastle University London. You'll also be included if you're a study abroad or exchange student.
You can see previous ISB results on the Planning Office website.
Student representatives are a crucial link between the student body and staff. They find out what other students are thinking and can work through agendas to help improve the student experience.
You will have an opportunity to elect student representatives within your School. You can even become a student representative yourself.
The Students’ Union provides training for course representatives, chairs and secretaries.
Course representatives are elected by their peers. They take part in the Student-Staff Committee.
The Committee has a student Chair and a student Secretary.
Anyone can contribute to the agenda. Tell your course representative what you think should be discussed. You can also read the minutes of the meeting afterwards.
Board of Studies
Course representatives also attend the Board of Studies. This oversees teaching activities in the School.
School representatives are appointed by the Students Union. They represent their School at the Faculty Learning, Teaching and Student Experience Committee.
Each School has one undergraduate representative and one postgraduate representative.
School representatives collect opinions from the student body. They present these to a bigger Faculty committee.
They have a direct voice in decisions made across the Faculty.