School of Computing

News Item

Open Lab research plays role in new seating plan for Newcastle Metro

Metro carriages look set to get London Underground-style seating when a new fleet of trains is launched after 2021.

Tyne and Wear Metro passengers have given a thumbs-up to having ‘linear’ seating along the inside wall of the carriages as part of a major survey. Metro carriages look set to get London Underground-style seating when a new fleet of trains is launched after 2021. Tyne and Wear Metro passengers have given a thumbs-up to having ‘linear’ seating along the inside wall of the carriages as part of a major survey.

More than 3,000 people took part in the biggest ever consultation exercise on Metro trains, organised by Nexus as it completes the business case to fund new trains in a £540m investment for the system. The research was carried out by independent passenger watchdog Transport Focus, academics from Computing Science’s Open Lab and Nexus itself.

Passenger views were gathered through market research by Transport Focus, an online and paper consultation by Nexus and an in-depth programme of pop-up labs, passenger-led studies and online engagement tools offered by Open Lab.

The results will be reviewed by councillors on the North East Combined Authority this week.

Read the full story at Chronicle Live, which includes an interview with Simon Bowen from Open Lab.

BBC Radio Newcastle talks to Simon Bowen about the Metro Futures project (listen from 11:10).

Feedback from the public for the new Metro can be found here (added 2nd March).

Open Lab Metro’s Grand Design

published on: 7 February 2017