User-centred Healthcare Design (UCHD)

From April 2009
Staff: Prof. Peter Wright
Sponsors: NIHR: National Institute for Health Research
Homepage: http://di.ncl.ac.uk/blog/user-centred-healthcare-design-uchd/

UCHD is a type of co-design, because we work alongside service users and providers to understand their experiences and stories and, together, find ways to improve things. UCHD is also the name of the team of researchers, designers and healthcare professionals who use this technique. We work within the NHS, and with NHS partners to find more innovative design methods which the NHS can use as part of its ongoing practice. We’re interested in how thinking about, and doing design can help in three areas:

Improving existing services

Designing service innovations

Designing strategic change