Optimizing revenue: Service Provisioning Systems with QoS Contracts (2007)

Author(s): Palmer J, Mitrani I, Mazzucco M, McKee P, Fisher M

    Abstract: We consider the problem of how best to structure and control a distributed computer system containing many processors, subject to Quality of Service contracts. Services of different types are offered, with different charges for running jobs and penalties for failing to meet the QoS requirements. The aim is to choose the number of servers allocated to each service type, and the admission criteria for jobs of that type, so as to maximize the total average revenue per unit time. For a given set of parameters, it is shown how to compute the optimal server allocation and the associated admission policy. The performance of a fast allocation heuristic is also evaluated.

      • Date: May 2007
      • Series Title: School of Computing Science Technical Report Series
      • Pages: 11
      • Institution: School of Computing Science, University of Newcastle upon Tyne
      • Publication type: Report
      • Bibliographic status: Published

      Keywords: Quality of service, Revenue maximization, Server allocation, Admission policies, M/M/N/K queue.

      Staff

      Emeritus Professor Isi Mitrani