Deriving Requirements for an Online Community Interaction Scheme: Indications from Older Adults (2012)

Author(s): Greathead D, Coventry L, Arief B, van Moorsel A

    Abstract: Social media and online communication encourage social interaction but do little to strengthen community relations between people who live in the same area. The aim of this work is to develop a set of requirements, in this initial case from a group of older adults, for an online system aimed at increasing local face-to-face communication and enhancing community interaction. Eleven older adults took part in two discussion groups to develop this list of requirements. The results of these discussions are presented and come under six broad categories, these being: Security/Information, Social, Physical, Interface, Crime and Management. We also suggest additional requirements we think would benefit the system and future directions.

      • Date: 5-10 May 2012
      • Conference Name: ACM SIGCHI Conference on Human Factors in Computing Systems (CHI)
      • Pages: 1541-1546
      • Publisher: ACM Press
      • Publication type: Conference Proceedings (inc. abstract)
      • Bibliographic status: Published

      Keywords: Community; social media; face-to-face communication; User centred design


      Professor Aad van Moorsel
      Head of School, Professor