Joanne Middleton
Information Officer

  • Email: j.m.middleton@ncl.ac.uk
  • Telephone: +44 (0) 191 222 7926
  • Fax: +44 (0) 191 222 8232
  • Address: 604, Claremont Tower
    School of Computing Science
    Newcastle University
    NE1 7RU

Introduction

As Information Officer, I develop and implement strategies to improve information flows and system efficiency throughout the school and with other university services. The main project I am managing now is NESS, an internally developed web application used for teaching administration, and ensuring its successful transfer from the School of Computing Science to ISS. This includes directing the development and expansion of the program into an university-wide system and helping to define its strategic positioning within the ISS infrastructure.

Background

My early career has allowed me to develop my interpersonal, technical and strategic planning skills. My varied experiences include co-programming a computer game 007 Racing, running a web design company and general software development within the university.

Roles and Responsibilities

The development strategy behind NESS is that there should be a high level of key user involvement in the project, and that the success of the project is measured in part by the level of customer satisfaction. Over the next 2 years, NESS will be integrating smoothly into existing university services whilst maintaining its successful business model.

My long-term web strategy within the school is concerned with enhancing the infrastructure and support provided so that staff have the tools to more efficiently retrieve, update and present school information. I believe that staff should have ownership of website content and feel involved in the school community.