School of Education, Communication and Language Sciences

The Literacy Clinic

The Literacy Clinic

We provide several services to help children with speech, language and literacy difficulties.

Our Services

An independent clinic to assess and treat children from 6 to 16 years with literacy difficulties.

Assessment & therapy report

A speech and language therapist with specialist knowledge will assess your child.

Each child receives a comprehensive initial assessment report. It details their strengths and areas of need.

Your child receives a detailed end of clinic report. It shows their progress over the period of intervention.

An after-school clinic

All therapy sessions run twice a week after school. This is usually between 16.00 and 17.00 or 17.00 and 18.00 (there may be some flexibility).

Tailor-made therapy programmes

If you decide to attend the clinic, your child will receive a programme of one-to-one intervention. This is tailor-made to meet their specific learning strengths and needs.

Experienced staff

Dr Carol Moxam carries out the initial assessment of your child. She is a specialist speech and language therapist.

She has 20 years experience working in the field. She has more than 10 years’ experience working with children with literacy disorders.

Dr Moxam develops, oversees and updates all intervention on a weekly basis. This is in conjunction with undergraduate speech and language therapy students.


We strive to ensure a collaborative approach to intervention. It should complement and supplement your child’s teaching and learning within school. This is dependent on parental choice.

We help families whose children struggle with literacy and language issues.
We help families whose children struggle with literacy and language issues.

Referral & Assessment

A range of individuals can make referrals for children having language difficulties to The Literacy Clinic.


Referrers can include any of the following parties interested in a child's welfare:

  • parents
  • speech and language therapists
  • teachers
  • educational psychologists
  • GPs

What we help with

Difficulties may include any of the following:

  • verbal use of language
  • speech difficulties
  • processing of verbal information
  • alphabet knowledge and use of words

We also help with:

  • spelling
  • reading comprehension difficulties
  • written language difficulties at sentence or text level
  • reduced self-esteem, confidence and/or motivation


Following receipt of referral we make an initial assessment appointment.

A summary report will detail the findings of the assessment.

The parent, the child and Dr Carol Moxam will agree whether a place at The Literacy Clinic is suitable.

Our assessments determine which factors in your child's literacy require additional therapy.
Our assessments determine which factors in your child's literacy require additional therapy.

Therapy Sessions

Your child will need to attend for one hour twice a week for 12 weeks. All sessions run after school.

We provide a programme of therapy. It's developed to meet your child’s individual learning strengths and needs.

Parents and carers

We expect the parent or primary carer will attend therapy sessions. They will observe from a position of informed knowledge, having a session plan.

The plan provides information about the aims and activities of each session. After the session you receive information detailing your child's progress.


The Literacy Clinic is in the Paediatric Clinic rooms. These are on the 1st floor of Speech and Language Sciences Section of the King George VI Building.

This building is on Newcastle University's central campus. The address is Queen Victoria Road, Newcastle upon Tyne, NE1 7RU.

Dates and times

The Literacy Clinic runs from September or October to December and from January to May. All sessions run after school.

Times of clinics are 16.00 to 17.00 or 17.00 to 18.00. There is some flexibility in exceptional circumstances.


The total clinic fees are £400 (£12.50 per hour). This includes:

  • initial assessment
  • all therapy sessions
  • pre and post therapy reports
  • session resources
  • liaison with school staff

The initial assessment consists of a parent interview followed by assessment of your child’s:

  • reading
  • spelling
  • writing
  • speech
  • language

There is a fee of £100 for this initial assessment. You must pay this when you attend for your initial appointment. This is part of the total clinic fee.

If you take up a clinic place, you can pay the remaining £300 in either one or two instalments.

We work with parents and schools to help children's literacy learning improve.
We work with parents and schools to help children's literacy learning improve.


Children eligible for intervention may have a variety of language, speech or literacy issues.

These difficulties or disorders may impact your child's access to school teaching and learning.

Different ages and backgrounds

Children may or may not have a family history of these kind of difficulties.

The children who attend the clinic are a variety of ages, from six to 16 years.

These children present with different language, speech and literacy strengths and needs.

School liaison

We encourage liaison with school staff. This ensures integration of therapy programmes that reflect each child’s:

  • educational needs
  • social needs
  • emotional needs
There are many factors that can contribute to literacy issues in children, but we always strive to do our best to help.
There are many factors that can contribute to literacy issues in children, but we always strive to do our best to help.


A few of our most recently testimonials:

An absolutely amazing scheme. I can't praise Carol and all the students enough! I brought my son Johnathan to the clinics 12wk course on two separate occasions and I honestly credit his achievements and academic progress thus far to all the help and assistance Carol and the team gave him. He was really struggling with even the basics and NOW he is in the top half of his year group at school and is picking his GCSE options, with the vision of a career in Law. Only for the literacy clinic none of this, not even the dream, would have been a possibility. Thank you Carol from a forever grateful Mother. - Mary

The Literacy Clinic at Newcastle University is an exceptional service which uses a tailored therapy approach for each client in need of help with their literacy difficulties. Dr. Carol Moxam runs the service to an extremely high quality and all staff and students are dedicated to providing a beneficial, fun and valuable service to improve the skills of those with speech and language difficulties. I would highly recommend this service! - Kitty

A unique service for young people with literacy difficulties. The staff and students are truly dedicated to providing a high quality, personalised service to enhance the skills, and hence the lives, of individuals with speech and/or language difficulties. Therapy is individualised and grounded in current evidence of speech and language therapy. I thoroughly enjoyed working here as a student and would recommend it to any parent with children who have literacy difficulties. - Emaline

Contact Us

Please contact us for any further information you require about our services.

For a copy of a referral form, please contact:

Allison Reid
Literacy Clinic Secretary
Telephone: 0191 208 7385

For any professional queries, please contact:

Dr Carol Moxam BSc (Hons) State reg, MEd, MRCSLT, HPC, MBDA
Literacy Clinic Director
Telephone: 0191 208 5890