I was involved in various capacities in language education in the UK, USA, Spain, Italy and Malaysia between 1984 - 2000, before lecturing in applied linguistics and the social psychology of communication at Birkbeck College, University of London. I joined Newcastle University in 2004.
I am Head of the Applied Linguistics section of the School of Education, Communication and Language Sciences. I am a Senior Lecturer in Language and Communications, and Chair of Board of Studies of the MA in Cross Cultural Communication programmes. In June 2012 I was elected a member of the University Senate.
PhD University of London, 2007
MA (with Distinction) in Applied Linguistics, Birkbeck, University of London, 1999
Diploma in English Language Teaching to Adults, Waltham Forest College, London, 1989
B.A.(Hons) English, University of Sussex, 1984
President Elect of the International Association of Language and Social Psychology http://www.ialsp.org/
International Communication Association
Society for Intercultural Education, Training and Research (Europe)
British Association for Applied Linguistics
European Second Language Association
Critical perspectives on Intercultural, intergroup and interpersonal communication
Communication and disability, especially dementia
Interactional competence among professionals (teachers, health care providers, medical trainers)
English language teaching and learning.
Curriculum design and implementation.
Adjustment of international students and the internationalisation of Higher Education
1. Medical undergraduates attitudes towards dementia care and communication with people with dementia (with Newcastle University's Institute for Ageing and Health).
2. DEMTEC Project: I am leading a multiprofessional and lay team in the development of a conceptual framework and toolkit to optimise communication between professionals, carers and people living with dementia (with Cardiff and Vale NHS Trust and Alzheimer's Society, UK)
3. International students' transitions and adjustments to life and study in the UK, and their post study re-entry to home societies. The role of intercultural competence in adjustment. Projects funded by the HASS Faculty Innovation fund.
3. Chinese people's naming practices, particularly the motivation behind their adoption, or otherwise, of western-type names.
4. Investigating 'non native' speaking teachers' beliefs, attitudes and practices regarding appropriate models of English (English as a Lingua Franca, English as an International Language, 'Native speaker' varieties)
1. Evaluation of DEMTEC as an intervention in hospitals, care homes and individuals' homes. Develpment of a DEMTEC website.
2. Investigate how a critical, non-essentialised training in intercultural communication affects psychosocial and academic adjustment
Principal Investigator, Demtec project, co-investigator on transitions, Chinese naming and languages of the wider world projects.
My work on communication and dementia won the James J Bradac Prize from the International Association of Language and Social Psychology for its outstanding contribution to the field of language and social psychology in June 2010.
I was elected founding convenor of the Special Interest Group in Intercultural communication for the British Association for Applied Linguistics in 2010.
Dementia is a growing worldwide epidemic with a profound impact on individuals and on societies. The condition is likely to affect most people at some point of their lives, as sufferers or as family members. At an individual level, people living with dementia (PLWD) typically face an inevitable and progressive (although rarely linear) loss of cognitive functionality. Depression and anxiety can also accompany the condition, particularly in the early stages. They may face social stigmatisation. Communication becomes increasingly more difficult for PLWD and for those around them at a time when the need for effective and sustaining communication is greater than ever. Worldwide, the current number of PLWD is currently around 35 million - this will double by 2030 as life expectancy increases, placing a profound strain on health and care resources, particularly in low or middle income countries. In the UK, which faces care challenges similar to most relatively prosperous countries, there are currently around 750,000 people with the condition – by 2030 this will have increased by around 50%. Dementia and dementia care currently costs the country around £20 billion annually, at a time when the parlous state of public finances ensures that pressure to find cost-effective means of care is ever more imperative. Key recent policy initiatives have highlighted quality of life and communication as target areas for improvement in dementia care. However, research shows that the prevailing situation both in terms of support for PLWD and their family members in their homes, and in terms of the quality of formal care currently provided in care homes and hospitals, is considerably less than optimal, with poor communication practices the norm and appropriate, evidence-based carer communication training highly unusual (Young & Manthorp, 2009, Young, Manthorp & Howells, 2010).
Since 2009 a team of multidisciplinary researchers has addressed address issues of optimising communicative practices involving PLWD, family members, formal carers and care and health professionals. This work has been carried out with the collaboration of the Alzheimer’s Society. The core team has consisted of a language and communications scholar (Young), a social care specialist (Chris Manthorp), an old age psychiatrist (David Howells) and, latterly, a quality of life and dementia care expert, Toby Williamson, and Ellen Tullo, who has expertise in medical education. A cycle of Iterative research projects involved:
1. Observation of communicative practice in hospitals and care homes in the UK
Participants were spectrum of people involved in delivering health and social care (speech and language therapists, psychiatrists, nurses, care home managers and care workers ), and (unusually) lay stakeholders (PLWD and family members) via focus group and individual interviews.
In response, with the cooperation of both professional and lay stakeholders we have developed a prototype Dementia Toolkit for Effective Communication (DEMTEC). This is a free-to-users instrument that is empirically supported and adaptable to individual PLWD and to a range of health, care and sociocultural environments. It is intended that will be the basis for online advice to PLWD and their family members, and that it will form a component in the training of care workers, nurses and medical undergraduates. DEMTEC consists of three ‘levels’. The foundation Level 1 details beliefs about the psycho-social effects of dementia on communication, as well as empowering, person-centred approaches to communication involving PLWD. Level 2 consists of practical considerations and advice in 8 key areas. Level 3 uses case studies to show how the principles and advice in preceding levels are adaptable and applicable to individuals in different care contexts and at different stages of dementia (Young, Manthorp & Howells, 2011; Young, Manthorp, Howells and Tullo, 2011). Applications are now pending for proof of concept and evaluation projects in the UK in medical contexts (ESRC), and in social care contexts (DMT). An application for joint UK-Hong Kong international applicability study is also under preparation (ESRC- RCG). DEMTEC has been translated into Spanish and Catalan (Young, Manthorp & Howells, 2010), and will be translated into Chinese for the HK-UK project. Discussion are underway with both the Alzheimer’s Society and the Mental Health Foundation for free, web-based dissemination of DEMTEC.
Impact as defined by the REF includes, but is not limited to, an effect on, change or benefit to the activity, attitude, awareness, behaviour, capacity, opportunity, performance, policy, practice, process or understanding of an audience, beneficiary, community, constituency, organisation or individuals in any geographic location whether locally, regionally, nationally or internationally.
Impact includes the reduction or prevention of harm, risk, cost or other negative effects. Other impacts within the higher education sector, including on teaching or students, are included where they extend significantly beyond the submitting HEI.
Our project has multiple potential beneficiaries fitting these criteria:
Specific measures of impact might include:
Department of Health (2009). Living Well with Dementia: a National Dementia Strategy.www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_094058 .
Department of Health and Medical Research Council (2009). Report from the Ministerial Summit on Dementia Research. Medical Research Council, London. Available online at http://www.mrc.ac.uk/consumption/idcplg?IdcService=GET_FILEanddID=24618anddDocName=MRC006472andallowInterrupt=1
Young, T.J.,& Manthorp, C. (2009). Towards a code of practice for effective communication with people with dementing illnesses. Journal of Language and Social Psychology, 28, 2, 174 -189.
Young, T.J., Manthorp, C & Howells, D. (2010). Communication and dementia: New perspectives, new approaches. Barcelona: Editorial Aresta, translated into Spanish (2010) as Comunicación y Demencia: Nuevas Perspectivas, Nuevos Enfoques, and into Catalan (2011) as Comunicació i Demència: Noves Perspectives, Nous Enfocaments,.
Young, T.J., Manthorp, C., Howells, D. & Tullo, E. (2011). Developing a carer communication intervention to support personhood and quality of life in dementia. Ageing and Society, 31, 6, 1003 - 1025.
Young, T.J., Manthorp, C. Howells, D. & Tullo, E. (2011). Optimising communication between medical professionals and people living with dementia, International Psychogeriatrics, 23, 7, 1078 – 1085.
SPE815 Language in Society
SPE881/EDU255 Interpersonal Communication
CCC8077 Professional Communication
CCC8042 Culture and Intercultural Communication in English language Education
CCC8001 Social Psychology of Communication
CCC8026 Research methods