When we have received a valid FOI request, we have 20 working days in which to respond. Our response will:
If we have to charge a fee to supply you with the information requested, we will not respond to your request until the fee has been received, but you will receive a notice explaining the charge within the 20 working days.
We may not be able to release information to which an exemption in the FOI Act legitimately applies. However, we will explain to you why we can't release the information and which of the exemptions apply.
Some of the exemptions which may apply include:
You can find out more about the exemptions contained within the FOI Act on the Information Commissioner's Office website. The Information Commissioner's Office, or ICO, is the organisation responsible for enforcement of the Act, and for investigating complaints against public authorities in relation to FOI requests.
If you are unhappy with our response to your request, our Complaints page explains how to request an internal review and how we will handle it.