Childcare Vouchers - Human Resources - Newcastle University
 

Childcare Vouchers

Further information is available on options for parents and carers at Newcastle University.

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Further information is available in the Parent Information Pack available at Computershare Voucher Services. This must be read in conjunction with an addendum (PDF, 73KB) prepared by Newcastle University. This can be obtained as a word document, if required please contact Jane Elliott-Simm.

What is the Childcare Voucher Scheme?

Newcastle University, in conjunction with Computershare Voucher Services, has introduced a system whereby part of your salary can be exchanged for childcare vouchers, as part of its family friendly initiative; this is known as salary sacrifice. Within specified limits, these vouchers are non-taxable and exempt from national insurance contributions and therefore represent a saving for employees who use them to purchase childcare.

How do I order?

On-line ordering now available.  New parents joining the scheme may now register on-line at Computershare Voucher Services

The University’s Employer Scheme Reference Number is 10348.

As with any on-line system please be advised that in the interests of data security, and to avoid fraudulent transactions, you must not disclose your username or password (issued initially by CVS) to a third party. By joining online and agreeing to the associated terms and conditions, your username and password replace the use of a “wet” signature.

Amendments and Cancellations

These can also be made through the online system or via the telephone helpline number or by email.

Deadlines

Due to system changes new deadlines are now in operation. It is imperative that these dates are adhered to, to avoid any delay in the dispatching of vouchers.

Parent / Carer deadline for new orders, amendments and cancellations. Salary reduction to take place on:
Wednesday 5 December 2012 31 December 2012
Wednesday 9 January 2013 31 January 2013
Wednesday 6 February 2013 28 February 2013
Wednesday 6 March 2013 28 March 2013
Monday 8 April 2013 30 April 2013
Wednesday 8 May 2013 31 May 2013
Thursday 6 June 2013 28 June 2013
Tuesday 9 July 2013 31 July 2013
Wednesday 7 August 2013 30 August 2013
Friday 6 September 2013 30 September 2013
Wednesday 9 October 2013 31 October 2013
Thursday 7 November 2013 29 November 2013
Thursday 5 December 2013 31 December 2013

Reimbursements 

As the vouchers attract tax and national insurance relief, it is extremely difficult to reimburse an employee after a salary deduction has been made, should the vouchers not be required.  Members should therefore monitor their orders and make any necessary amendments or cancellations promptly.  In the event that a reimbursement is required the employee may be charged a service charge fee (currently 2.5% of the voucher value + VAT).

Forms

Agreement (Variation to Contract Form) (PDF, 112KB)

This must be completed by new scheme members and returned to the HR Policies and Projects Team, Level 4, Human Resources, King’s Gate, Barras Bridge prior to a deduction from salary.  Failure to return this form could result in non-acceptance of your order.

Contact Details for Computershare Voucher Services

All communication should be directed as follows.  You are advised to obtain an acknowledgement of any transaction where possible.

Telephone:  0845 0021111

Email: parent@computershare.co.uk

Fax:  0845 111 0339

Visit: Computershare Voucher Services

Postal Address

Computershare Voucher Services, Kuhlmann House, Lancaster Way, Fradley Park, Lichfield, Staffordshire, WS13 8SX.