Success Factors

Newcastle University's Success Factors describe what we believe to be the most important behaviours for all administrative and support staff. They are the attitudes and behaviours that result in effective job performance.

The Success Factors Framework

Descriptions of the Success Factors (PDF, 783KB)

Questions and Answers

Success Factors FAQ (PDF, 20KB)

Other Resources

PDR forms (Staff Development Unit)

Success Factors in Recruitment

Person Specification

Interview Questions