Most computers within the Institute are "managed" computers. This means that they are part of the University's Campus domain which provides a wide range of facilities for the Institute's computing officers to efficiently maintain and manage hundreds of computers at once. As many people within the Institute have very specialist computing requirements it is often necessary for people to have administrative privileges on their own computers. This is not usually a problem but occasionally this can mean that they inadvertently install software which conflicts with the software installed by the Institute's computing officers through the domain - this can cause problems with installation or updates of new software as the computer has difficulty working out what's installed.
ISS keep a list of much of software which is site licenced, and that for which you need to purchase a licence. Licence information is available at http://www.ncl.ac.uk/itservice/software/licences/
Most software on the list can be installed through the domain which is faster, much more reliable & avoids installation problems. If you wish to have any software on this list installed, simply e-mail firstname.lastname@example.org stating which application you would like and the name of your computer.
For situations where it is not possible to install software through the domain, you need to fill in the requisition form from http://www.ncl.ac.uk/itservice/software/licences/