Staff

We provide computing and IT facilities for staff across campus, in the form of

  • Windows XP clusters
  • staff desktops
  • data services
  • other computing requirements

Central to our current strategy is the Campus Managed Desktop, based on Windows XP, which provides powerful centrally maintained services throughout the University. There are three versions for

  • student clusters
  • administrative and secretarial staff
  • suitably equipped academic and research staff who wish to participate

We also have

  • a limited Macintosh service
  • Unix academic computing services (time-sharing systems and Linux workstations)
  • a vast array of software to support academic teaching and research
  • wireless networking for members of the University
  • email facilities including a remote webmail service

Support

ISS provides documentation and support resources which direct users to the best resources for self-help.

Person-to-person support is provided by

  • the IT Service Desk
  • offering 'first aid' at Help Desks in Cluster Rooms
  • specialist Applications Advisers