Update 10/02/10: Scheduled maintenance on the Windows Filestore is now complete. Home Folder and Shared Filestore Services should be running as normal.
Date/Time: Tuesday 9th February 2010 19:00 - Wednesday 10th February 2010 04:00
Original Report: Overnight Filestore Maintenance commencing 09/02/10
Some users will be unable to access their Home Folder, shared filestores and some PC services on and off campus, commencing 19:00 Tuesday 9th February 2010.
Overnight maintenance is required to the TOWER4 and TOWER6 Home Folder servers. The work will begin at 19:00 on Tuesday 9th February and should be completed by 04:00 on Wednesday 10th February 2010.
Users whose Home Folder is located on either TOWER4 or TOWER6 will not be able to login at University PCs, access the RAS service or use Webfolders during this time. Outlook Web Access will be available, but users will not be able to save attachments to Drive H.
Please note: ShadowCopies made prior to this period will be lost.
To determine if you are affected by this work, use the CMDInfo tool: this ISS Tip provides details. Look for the text beginning "Your ISS home directory (H: drive) is \\towerx\": if this says"\\tower4\" or "\\tower6\" then you will be affected.
In addition, maintenance will also be carried out to the Shared Filestore Service during this period, and all shares on TURRET1, TURRET2 and TURRET3 (the majority of shares under \\campus\dept) should be considered 'at risk'.
Please note: ShadowCopy snapshots on TURRET2 made prior to this period will be lost.
We apologise for any inconvenience this may cause.
Published: 16:59 9th February 2010, Last Updated: 09:26 10th February 2010
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