Roaming is the ability for your mobile handset, laptop, iPad or data card (dongle) to be used on foreign mobile networks.
There are two considerations for roaming to work:
A Quad band handset will work in nearly all countries. The handsets offered by the University are Quad band except for the basic calls and text handset.
When you order a mobile handset using the template purchase requisition, provided under the "New Connections" link, you will be asked to circle your choice of whether you require international roaming. Roaming can be added at any time should you not have requested the service at the point of initial order.
Voice roaming is the ability to make and receive calls whilst abroad.
Standard call costs (per min)
| Zone | Countries | Receiving when abroad | Calling within country | Calls to UK | Calls to Zones 1 - 2 | Calls to Zones 3 - 7 | Sending SMS |
| 1 | Ireland & Channel Islands | £0.12 | £0.30 | £0.33 | £0.33 | £0.65 | £0.09 |
| 2 | Orange Business zone | £0.12 | £0.33 | £0.33 | £0.33 | £0.85 | £0.09 |
| 3 | Other Europe | £0.50 | £0.75 | £0.75 | £1.75 | £1.75 | £0.25 |
| 4 | Asia Pacfiic & South Africa | £0.50 | £0.75 | £0.75 | £1.75 | £1.75 | £0.30 |
| 5 | USA & Canada | £0.50 | £0.85 | £0.85 | £1.75 | £1.75 | £0.30 |
| 6 | Middle East | £0.75 | £1.10 | £1.10 | £1.75 | £1.75 | £0.30 |
| 7 | Rest of World | £0.85 | £1.20 | £1.20 | £1.75 | £1.75 | £0.30 |
All costs exclude VAT where applicaable, UK VAT not appicable on calls made/received outside European Union. Receiving SMS is free, sending SMS to international numbers from the UK is £0.10.
Discount Packages
It can become expensive to make and receive calls whilst abroad. But there are ways to reduce your calls bill.
Orange Business World Traveller (12 Month commitment)
For £5 per month, as part of a 12 month contract, you can get great discounts for global travellers offering upto 2/3's off voice roaming prices.
| Zone | Countries |
Receiving Calls | Calls in country, Zones 1-2 and to UK | Calls to Zones 3-7 |
| 1 | Ireland & Channel Islands | £0.10 | £0.20 | £0.20 |
| 2 | Orange Business Zone | £0.10 | £0.20 | £0.20 |
| 3 | Other Europe | £0.23 | £0.63 | £1.49 |
| 4 | Asia Pacific & South Africa | £0.45 | £0.50 | £1.49 |
| 5 | USA & Canada | £0.36 | £0.48 | £1.32 |
| 6 | Middle East | £0.63 | £0.99 | £1.49 |
| 7 | Rest of World | £0.68 | £1.08 | £1.49 |
Orange Business World Traveller (1 Month commitment)
For £10 per month, for 1 month from the date you add the bundle, you can get discounts for global travellers offering upto 2/3's off voice roaming prices.
| Zone | Countries |
Receiving Calls | Calls in country, Zones 1-2 and to UK | Calls to Zones 3-7 |
| 1 | Ireland & Channel Islands | £0.11 | £0.23 | £0.23 |
| 2 | Orange Business Zone | £0.11 | £0.20 | £0.23 |
| 3 | Other Europe | £0.23 | £0.63 | £1.49 |
| 4 | Asia Pacific & South Africa | £0.45 | £0.50 | £1.49 |
| 5 | USA & Canada | £0.41 | £0.48 | £1.32 |
| 6 | Middle East | £0.63 | £0.99 | £1.49 |
| 7 | Rest of World | £0.68 | £1.08 | £1.49 |
All call costs exclude VAT. UK VAT not applicable to calls made/received outside EU.
For trips to Europe, a cheaper discount package is available, Europe Traveller Plan:
| 12 Month plan | Monthly plan | |
| Cost | £4.00 | £7.00 |
| Benefits | Benefits | |
| Make calls zones 1 - 2* | £0.23** per min | £0.23** per min |
| Calls Received * | FREE | FREE |
*Make upto 1,000 mins of calls per month at the above rate, and receive upto 1,000 mins of calls per month free.
** £0.23 to make a call from anywhere in zones 1&2 to anywhere in zones 1&2.
Any discount package must be added before you leave the UK.
We strongly advise you to visit the Orange web site for details on how to use your phone abroad and further advice to get the most out of the service:
Data roaming allows your phone to connect to the mobile data network whilst abroad. Beware! Data roaming costs are exorbitant, if you consider that 1 web page could be 2MB, downloading 1 web page in zones 3-7 would cost £11.
Standard Data Roaming costs (without a bundle)
Europe (refers to zones 1 - 2) |
Rest of World (refers to zones 3 - 7) |
| £2.55 per MB | £5.50 per MB |
EU Regulations
From 1st July 2010, if roaming in EU you will automatically be restricted to 16MB of data per month per device. Selecting a bundle above this size you will not be limited.
Orange Travel data bundles - primarily for Laptops/iPads and data cards
These bundles can be added to voice contracts (i.e. your phone) if you think that you would use these amounts of data on your handset, or if you tether to the handset.
Monthly data bundles are allocated pro-rata. (What does this mean?)
12 Month Commitment |
12 Month Commitment |
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| Size - Device | Europe Zones 1-2 | Total cost over 12 Month | Global Zones 3-7 | Total cost over 12 Month |
| 10MB - Handset | £8.50 | £102 | £25.00 | £300 |
| 200MB - Laptop | £50.00 | £600 | £75.00 | £900 |
| 500MB - Laptop | £125.00 | £1,500 | £187.50 | £2,250 |
| 1GB - Laptop | £250.00 | £3,000 | £375.00 | £4,500 |
30 Day Commitment |
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| Size - Device | Europe Zones 1-2 | Global Zones 3-7 |
| 10MB - Handset | £10.21 | £29.79 |
| 200MB - Laptop | £90.00 | £135.00 |
| 500MB - Laptop | £225.00 | £337.00 |
| 1GB - Laptop | £450.00 | £675.00 |
A better value data roaming bundle called Orange traveller data daily, is available for trips to Europe:
| Size | Europe | Global |
| 50MB | £7.00 | N/A |
All bundles must be added 24 hours before travel. Roaming must be active on your mobile number Prior to leaving the UK.
You cannot add this bundle to a laptop/iPad, this bundle is intended for voice devices only.
These bundles are an alternative to the standard UK data bundles to which all new connections are added. The standard UK data bundle (500MB) does not include bundled data for use abroad. Choosing one of the bundles below will be better value for users who travel abroad regularly (eg. monthly), else the UK standard bundle with an Orange Travel data bundle added as and when needed would represent better value for money.
| Europe Zones 1-2 | Global Zones 3-7 | Minimum Contract | Bundled Data Allowance | |
| Email & Internet Home and Abroad | £22 | £30 | 12 Months | 500MB UK &20MB Roaming |
| Email & Internet Abroad | £20 | £50 | 1 Month | 20MB Roaming |
If you have any questions, please call telecoms on extension 8000.