Using the File Transfer Utility
The File Transfer Utility is a way of using RAS to transfer files between your University filestore and your home PC.
The utility is accessed from the Accessories menu by clicking on the icon 
Once opened you will be presented with Windows Explorer like this:
This will show your University H drive - labelled as Documents (H:).
Additionally you will also be shown the drives which have been mapped through from your local PC - in the example above the A, C, D and E drives. These will all be labelled as Disk Type (Letter: on COMPUTER), for example Local Disk (C: on JOHNS-PC).
If you have also directly mapped any other Drives from within RAS, these will be shown as well.
When the file transfer utility has launched you use it in the same way you would Windows Explorer, you can drag files between your drive (which can be expanded on the left) or copy files and then paste files into the relevant drive.
Remember your local drive on your PC will normally be labelled Local Disk (C: on COMPUTER).
Transferring Files
To transfer files between RAS and your PC you must have set the necessary file security from within RAS, please follow the instructions below for whether you are using the native plugin or the java client
Native PC Client
In the Windows system tray you should see a little blue icon with two white squares on it like this 
. Right click the icon and select Open Connection Center. You will be presented with this screen, showing your connections.
Select the File Security Button on the right and ensure you have your options the same as below, full access and never ask me again
Native Mac Client
Before continuing ensure you are not running any RAS programs and that you are logged out of the RAS webpage.
From the Apple menu, click on System Preferences, and then click on Citrix online plug-in
Click on the Devices tab
(Note: If your desired drive does not already appear in the Mapped Drives list, first you will to add it using the ‘+’ button)
In the Read and Write columns relating to your Mapped Drive click on the arrows and select Always
Ensure your drive is ticked On
Now exit System Preferences, you will need to logoff RAS then logon again for the changes to take effect
Java Client
If you are using the Java Client , click on the Setting button with the connections window here. This procedure is the same for both Macs and PCs, just replace the drive letter where appropriate
Click on the Drive Mapping tab
.
or for a Mac
(Note: If your desired drive does not already appear in the Mapped Drives list, first you will to add it using the Add button).
Click on your Mapped Drive from the list, then click on Modify
Under Permissions for Remote Access, click on Read/Write, then click on OK
When launching an application that requests local drive access you may see a prompt, if so you need to click on Yes to allow access
or for a Mac
