Audio Visual Services - Contact information
Where are we?
Medical School - Our office (room MB139) is situated in the basement of the William Leech Building. From here we support the Medical School teaching rooms, the Dental School lecture theatres and the Ridley Building seminar rooms and lecture theatres. This is also where most administration and resource bookings are dealt with and our equipment delivery service is operated from.
Herschel Building - Our office is located on the ground floor of the Herschel Building, from here we support and maintain teaching rooms within the Herschel Building and surrounding locations. It is also used as a central collection point for loan equipment.
Claremont Tower - We have an office in the basement of Claremont Tower where we carry out system monitoring and provide technical support to teaching rooms in the surrounding area .
How to contact us?
Telephone - If you wish to speak with one of our team in person then please use one of the following numbers or consult our staff list below:-
- Bookings/Administration - (0191)222 6633
- Med School Office - (0191)222 6637
- Herschel Office - (0191)222 6679
- Claremont Tower Office - (0191) 2228061
If you are in a teaching room and need urgent assistance please telephone extension 2627 which is our emergency AV helpline number. Please note that if you wish to dial this number using a mobile phone then you should dial 2082627.
Email - This is the preferred method of contacting us for general enquiries, but please note that faults should be submitted using the fault report form. Our generic email address is iss-avs@ncl.ac.uk. This ensures that the whole team are made aware of your enquiry and we can deal with it more efficiently. If you need to book any of our resources please use our online resource booking form.
Fault Report Form - If you are unfortunate enough to encounter an equipment fault or failure during the course of your teaching session, please take the time to fill in the fault report form.
Feedback form - If you would like to comment on any of the services that you have received from us then we would be happy to receive feedback. Please use our feedback form to record and submit your comments - this can be done annonymously if you wish.
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Az Mohammed
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David Alsop
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Susan Barfield
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Stephen Bradwel
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Paul Briganti
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Kevin Dick
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Colin Fahey
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Ian Grunhut
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Lee Harrison
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Andy Ramsey
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David Robson
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Michael Savage
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Susan Tarlarini
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