Optimising Performance

There are a number of ways to help speed up Office365 and get a better performance from your email and calendar.

Delete what you don’t need
  • Check your Inbox and Sent Items folders and delete any emails you no longer need. 
  • Regularly review and empty your, Deleted Items, Junk Mail and Clutter folders.
  • If you use Lync, check and empty the Lync ‘Conversation History’ folder.
Reduce the number of attachments
  • Save attached files to ‘Your Documents’ (H:Drive) or a shared drive and then remove them from the email.
  • Don’t embedded documents in calendar meeting invitations. It's better to send a link to accessible files on a shared drive or send the documents in a separate email and then delete when sent.
Good housekeeping
  • Store emails you need to keep in meaningful subfolders. Microsoft recommend that you have no more than 500 folders in your mailbox and less than 100,000 items per folder.
  • If you are an owner or member of a shared mailbox, apply the same good practices (but check with other members before deleting messages).
The right setup for you

Depending on how you work, Outlook can be set up in a number of ways to get the best performance from your email:

Further advice and instructional videos can be found in the Staff Development Unit (SDU) Email Essentials guide

The SDU also provide online training to guide you through the key features of Outlook 2010 and Outlook 2013.