Your Login Name and password give access to most University IT services and the "Campus Managed Desktop", which is provided to most staff via the PC on their desk, and to students via the Cluster PCs.
Login Names and initial passwords are sent to students via email or letter before they arrive at University, staff passwords are set by the IT Service Desk on account registration.
(Students are also sent a separate S3P password; this is only for the student Self Service Portal and not for the main University IT facilities.)
If you receive the following message "The referenced account is currently locked out and may not be logged on to." when logging onto a PC you have entered your password incorrectly 10 times, if this happens please wait 1 minute and try again.
If you're having problems or you've forgotten your password, contact the IT Service Desk on (0191 222) 5999 or visit the staffed IT Service Desks in the Old Library or Robinson Library.
After logging in successfully on a University PC, simply press Ctrl-Alt-Del together and choose the Change Password option. See advice on Changing your password if you get stuck.
Unix accounts are entirely separate from Windows accounts. Although users always have the same login name for ISS systems, the passwords can be different if desired.
Resetting a windows password will also reset the Unix password. New Unix accounts are set up to have the Windows password.
The login name is made up of "b", "a" or "n" followed by the middle seven digits of your Student Number. So if your Student Number is 079652243, then your login name would be b7965224.
Your login name is made up of "n" followed by your initials.
If another user with the same initials already exists at the University (or has existed in the past), numbers are added to the login, e.g. nrs23.