Service Definition

Service Description

Delivering training on the Data Protection Act so that all attendees are aware of their legal obligations regarding the protection of personal data.

Features

• Lecture based training
• Can be delivered as part of the IT induction course for new staff, as a standard course or tailored for a specific audience
• Supporting materials (PowerPoint slides and checklists)

Users

All employees of the University who handle personal data.

Service Hours

Staff IT Induction courses are scheduled by the Staff Development Unit (http://www.ncl.ac.uk/staffdev).

Ad hoc and tailored training can be arranged, as appropriate, during the hours of 09:00-17:00, Monday to Friday, excluding University closure periods, depending on the availability of trainers.

Level of Service

Training will cover all of the information necessary to comply with current DPA legislation.

Support and Documentation

Documentation is available at http://www.ncl.ac.uk/data.protection/dpguidance.htm.  

Additional support is available via the IT Service Desk on 0191 208 5999 or it.servicedesk@ncl.ac.uk.

Request Process

To attend a scheduled induction course:

1. Book a place through the Staff Development Unit, http://www.ncl.ac.uk/staffdev.

To request ad hoc or tailored training:

1. Contact the IT Service Desk on 0191 208 5999 or it.servicedesk@ncl.ac.uk.

All requests relating to this service will be handled according to the Request Fulfilment process.

User Responsibility

Attend a DPA training session. As much as possible, keep up to date with any changes to legal or University procedures.

Attend a refresher course every three years.

Costs

N/A