Many schools and subjects have their own IT Support officer to provide specialist support.
| Subject | School | Support | Phone | |
|---|---|---|---|---|
| Accommodation Services Department | Professional Support Services | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Accounting & Finance | University of Newcastle Upon Tyne Business School | Beverley Cornwall; Tony Robson; | B.J.Cornwall@ncl.ac.uk tony.robson@ncl.ac.uk |
6261; 6837 |
| Admissions Office | Professional Support Services (Admissions) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Ageing and Health (IAH inc. Gerontology) | Institute for Ageing and Health (IAH inc. Gerontology) | Stephen Lloyd; Sam Smails |
iah-it@ncl.ac.uk | 1235 |
| Agricultural | Agriculture, Food and Rural Development (AFRD) | Steven Hall | steven.hall@ncl.ac.uk |
use email |
| Agricultural & Environmental Science | Biology | Roger Furness | Roger.Furness@ncl.ac.uk | use email |
| Agricultural Economics | Agriculture, Food and Rural Development (AFRD) | Steven Hall; | steven.hall@ncl.ac.uk |
6881 |
| Anatomy and Clinical Skills | Medical Education Development | John Snowdon; John Moss; Ian Birtwistle | j.p.snowdon@ncl.ac.uk j.d.moss@ncl.ac.uk Ian.birtwistle@newcastle.ac.uk |
2464549 2464545 2223910 |
| Applied East Asian Languages | Modern Languages | David Lowe | d.d.lowe@ncl.ac.uk | use email |
| Applied Psychology | Biology | Robin Horton | robin.horton@ncl.ac.uk | 5734 |
| Archaeology | History, Classics and Archaeology (HCA) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Architectural Informatics | Architecture, Planning & Landscape (APL) | Mark Halpin; | m.s.halpin@ncl.ac.uk |
5671 |
| Architecture | Architecture, Planning & Landscape (APL) | Mark Halpin; | m.s.halpin@ncl.ac.uk |
5671 |
| Attitudes to Risk | University of Newcastle upon Tyne Business School | Beverley Cornwall; Tony Robson; | B.J.Cornwall@ncl.ac.uk tony.robson@ncl.ac.uk |
6261 6837 |
| Biology | Biology | Roger Furness | roger.furness@ncl.ac.uk | use email |
| Bursar's Office | Professional Support Services | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Business | University of Newcastle Upon Tyne School of Business | Beverley Cornwall; Tony Robson; | B.J.Cornwall@ncl.ac.uk tony.robson@ncl.ac.uk |
6261 6837 |
| Careers | University Services | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| CARU - Clinical Ageing Research Unit | Clinical Medical Sciences | Ian Bettison | ian.bettison@ncl.ac.uk |
4652 4650 |
| CBC - Comparative Biology Centre | Medical Sciences | Chris Huggins | chris.huggins@ncl.ac.uk | 6954 |
| CBC - Comparative Biology Centre | Medical Sciences | Jonathan Gledhill | jonathan.gledhill@ncl.ac.uk | 6638 |
| Cell & Molecular Biosciences (CAMB) | Cell & Molecular Biosciences (CAMB) | Koray Dombaz; Michael Aitchison | See http://icamb.ncl.ac.uk/tracking | |
| Centre for Life Sciences Modelling | Biology | Roy Sanderson; Roger Furness | r.a.sanderson@ncl.ac.uk roger.furness@ncl.ac.uk |
7789 use email |
| Chemical & Process Engineering | Chemical Engineering & Advanced Materials (CEAM) | Vince Scott; Daniel Padgett |
http://www.ncl.ac.uk/ceamitsupport/ | see url |
| Chemistry | Natural Sciences | Jerry Hagon; Geoff Reah | Jerry.Hagon@ncl.ac.uk geoff.reah@ncl.ac.uk |
7380 |
| Chinese Language & Culture for Business | Modern Languages | David Lowe | d.d.lowe@ncl.ac.uk | use email |
| Civil Engineering | Civil Engineering & Geosciences (CENGEO) | Stuart Petch; Iain Woodfine; Graham Patterson |
CeG.Computing@ncl.ac.uk | 6335 7116 8119 |
| Classics | History, Classics and Archaeology (HCA) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Clinical Pyschology | Institute of Neuroscience | Robin Horton | robin.horton@ncl.ac.uk | 5734 |
| Clinical Research Facility (CRF) | Clinical Medical Sciences | Ian Bettison | ian.bettison@ncl.ac.uk |
4652 4650 |
| Committee and Governance Section | Professional Support Services (Committees) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Computing Science | Computing Science | Computing Science IT Support Team | https://wiki.cs.ncl.ac.uk/support/TicketSystem | see URL |
| Congregations Office | Professional Support Services (Congregations) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Cultural & Heritage Studies | Arts and Culture | sacs-tech@ncl.ac.uk | use email | |
| CURDS | Geography, Politics & Sociology | George Kania | George.Kania@ncl.ac.uk | 6448 |
| Dental Sciences | Dental Sciences | Mark Vernon | mark.vernon@ncl.ac.uk | 6792 |
| Design Unit | Mechanical and Systems Engineering | Chris Aylott | c.j.aylott@ncl.ac.uk | use email |
| Development & Alumni Relations Office | Professional Support Services (Alumni) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Disabilities Unit | University Services | Helpline | it.servicedesk@ncl.ac.uk | use email |
| Economics | University of Newcastle upon Tyne Business School | Beverley Cornwall; Tony Robson |
B.J.Cornwall@ncl.ac.uk tony.robson@ncl.ac.uk |
6261 6837 |
| Education & Communication | Education, Communication & Language Sciences (ECLS) | Dennis Bates; Chris Letts | d.bates@ncl.ac.uk chris.letts@ncl.ac.uk |
All on 6595 |
| Educational Psychology | Education, Communication & Language Sciences (ECLS) | Dennis Bates, Chris Letts | d.bates@ncl.ac.uk chris.letts@ncl.ac.uk |
All on 6595 |
| Electrical & Electronic Engineering (EEE) |
Electrical & Electronic Engineering (EEE) | Ian Pitcher Ian Clark David Wall |
EEE IT Services (Campus login required) email: it@eee.ncl.ac.uk (but only with a job reference from the above link) |
7322 |
| Engineering Mathematics | Mechanical & Systems Engineering | Derek Simm | derek.simm@ncl.ac.uk | 6480 |
| English Literature | English Literature, Language & Linguistics | Jeff Wilson | jeff.wilson@ncl.ac.uk | 3422 |
| Environmental Appraisal and Management | Agriculture, Food and Rural Development (AFRD) | Steven Hall; | steven.hall@ncl.ac.uk |
6881 |
| Environmental Engineering | Civil Engineering & Geosciences (CENGEO) | Stuart Petch; Iain Woodfine Graham Patterson | CeG.Computing@ncl.ac.uk | 6335 7116 8119 |
| Environmental Geochemistry | Civil Engineering & Geosciences (CENGEO) | Stuart Petch, Iain Woodfine, Graham Patterson | CeG.Computing@ncl.ac.uk | 6335 7116 8119 |
| Estates Office | Professional Support Services (Estates) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Estates Safety Office | Professional Support Services (Safety) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Executive Board | Professional Support Services (Exec Board) | Steve Donoghue | steve.donoghue@ncl.ac.uk | 5327 |
| Executive Office | Professional Support Services | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Faculty of Medicine Section | Professional Support Services (Medical) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Faculty Support Teams | Professional Support Services | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Film & Media | Modern Languages | David Lowe | d.d.lowe@ncl.ac.uk | use email |
| Finance Department | Professional Support Services | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Fine Art | Arts and Culture | Mick Hedley | m.a.hedley@ncl.ac.uk | use email |
| Food Marketing | Agriculture, Food and Rural Development (AFRD) | Steven Hall; | steven.hall@ncl.ac.uk |
6881 |
| Fossil Fuels | Civil Engineering & Geosciences (CENGEO) | Stuart Petch; Iain Woodfine; Graham Patterson | CeG.Computing@ncl.ac.uk | 6335 7116 8119 |
| French | Modern Languages | David Lowe | d.d.lowe@ncl.ac.uk | use email |
| Geography | Geography, Politics & Sociology | George Kania | George.Kania@ncl.ac.uk | 6448 |
| Geomatics | Civil Engineering & Geosciences (CENGEO) | Stuart Petch; Iain Woodfine; Graham Patterson | CeG.Computing@ncl.ac.uk | 6335 7116 8119 |
| Geotechnical Engineering | Civil Engineering & Geosciences (CENGEO) | Stuart Petch; Iain Woodfine; Graham Patterson | CeG.Computing@ncl.ac.uk | 6335 7116 8119 |
| German | Modern Languages | David Lowe | d.d.lowe@ncl.ac.uk | use email |
| Hancock Museum | Hancock Museum | No IT Support | no contact information available | - |
| Hatton Gallery | Arts and Culture | sacs-tech@ncl.ac.uk | use email | |
| Health and Society (IHS) | Institute of Health and Society (IHS) | Juliet Schick, Fraser Chalmers, Mark Warwick | juliet.schick@ncl.ac.uk fraser.chalmers@ncl.ac.uk mark.warwick@ncl.ac.uk |
5004 or use email |
| History | History, Classics and Archaeology (HCA) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Human Genetics | Clinical Medical Sciences | Neville Wilford, Arron Scott, Bryan Hepworth | ihgithelp@ncl.ac.uk | 2418625 |
| Human Resources | Professional Support Services | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Information Systems & Services (ISS) | University Services | ISS End-User Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Institute of Cellular Medicine (ICM) | Institute of Cellular Medicine (ICM) | Wendy Craig, David Graham | ICM.IT@ncl.ac.uk | 6241 |
| Internal Office | Professional Support Services (Internal) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| INTO | INTO | Gareth McKay | gareth.mckay@ncl.ac.uk | 6958 7535 |
| Landscape Architecture | Architecture, Planning & Landscape (APL) | Mark Halpin | m.s.halpin@ncl.ac.uk | 5671 |
| Latin American Studies | Modern Languages | David Lowe | d.d.lowe@ncl.ac.uk | use email |
| Law | Newcastle Law School | Gemma Hayton | Gemma.Hayton@newcastle.ac.uk | 8736 |
| Learning and Teaching Support Unit | Professional Support Services (Learning & Teaching) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Lecture Room Services and Televison | University Services | Az Mohammed Dave Alsop | Az.Mohammed@ncl.ac.uk d.g.alsop@ncl.ac.uk |
6952 |
| Lecture Theatre PCs | University services | Az Mohammed Dave Alsop; Ian Grunhut | Az.Mohammed@ncl.ac.uk d.g.alsop@ncl.ac.uk ian.grunhut@ncl.ac.uk |
6952 |
| Linguistics and English Language | English Literature, Language and Linguistics | Mark Halpin | m.s.halpin@ncl.ac.uk | 5671 |
| Management | University of Newcastle upon Tyne Business School | Beverley Cornwall; Tony Robson; | B.J.Cornwall@ncl.ac.uk tony.robson@ncl.ac.uk |
6261 6837 |
| Management Information Unit | Professional Support Services | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Management Press and Communications Office | Professional Support Services (Press) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Marine Sciences | Marine Science & Technology (MAST) | Andrew Pile; Brenden Ward | andrew.pile@ncl.ac.uk Brenden.Ward@ncl.ac.uk |
5068 |
| Marine Technology | Marine Science & Technology (MAST) | Andrew Pile; Brenden Ward | andrew.pile@ncl.ac.uk Brenden.Ward@ncl.ac.uk |
5068 |
| Mathematics | Mathematics and Statistics | Michael Beaty | M.G.Beaty@newcastle.ac.uk | 7238 |
| Mechanical Engineering | Mechanical & Systems Engineering | Derek Simm | Derek.Simm@ncl.ac.uk | 6480 |
| Medical Education | Medical Education Development | John Snowdon; John Moss;Ian Birtwistle | j.p.snowdon@ncl.ac.uk j.d.moss@ncl.ac.uk Ian.birtwistle@newcastle.ac.uk |
2464549 2464545 2223910 |
| Modern Languages (LORCA) | Modern Languages (LORCA) | Dave Lowe | d.d.lowe@ncl.ac.uk | use email |
| MR Centre (General Hospital) | Clinical Medical Sciences | Ian Bettison | ian.bettison@ncl.ac.uk |
4652 4650 |
| Museum of Antiquities | Arts and Culture | Glyn Goodrick | g.t.goodrick@ncl.ac.uk | use email 5946 |
| Music | Arts and Culture | sacs-tech@ncl.ac.uk | use email | |
| Nanoscale Science & Technology (INEX) | INEX | Andrew Stokes | andrew.stokes@ncl.ac.uk | 5987 |
| Netskills | Computing Science | Carl Vincent; Anthony Gladdish | c.a.vincent@ncl.ac.uk a.j.gladdish@ncl.ac.uk |
5003 |
| Neurobiology (aka Neurosciences) | Institute of Neuroscience | Robin Horton; Nancy Woadden | ion-it@ncl.ac.uk | 5734 or 8395 |
| Neurology | Institute of Neuroscience | Robin Horton; Nancy Woadden | ion-it@ncl.ac.uk | 5734 or 8395 |
| Newcastle Statistical Service | Mathematics and Statistics | Michael Beaty | M.G.Beaty@ncl.ac.uk | 7238 |
| Northern Institute for Cancer Research (NICR) | NICR | Graham Bray | g.p.bray@ncl.ac.uk | 4405 |
| Open Access Centre (Language Centre) | Modern Languages | David Lowe | d.d.lowe@ncl.ac.uk | 7517 |
| Ophthalmology | Institute of Neuroscience | Robin Horton; Nancy Woadden | robin.horton@ncl.ac.uk nancy.woadden@ncl.ac.uk |
5734 |
| PET Centre - Positron Emission Tomography Centre | Clinical Medical Sciences | Ian Bettison; | ian.bettison@ncl.ac.uk |
4652 4650 |
| Physical Recreation & Sport (CPRS) | University Services | Linda Scott-Robinson | Linda.Scott-Robinson@ncl.ac.uk | 7163 |
| Physics | Natural Sciences | Jerry Hagon | Jerry.Hagon@ncl.ac.uk |
7380 |
| Politics | Geography, Politics & Sociology | George Kania | George.Kania@ncl.ac.uk | 6448 |
| Portuguese | Modern Languages | David Lowe | d.d.lowe@ncl.ac.uk | use email |
| Postgraduate Institute for Medicine Dentistry (PIMD) | Postgraduate Institute for Medicine & Dentistry (PIMD) | Andy Howorth; Andy Punton | Andy.Howorth@ncl.ac.uk andy.punton@ncl.ac.uk |
5763 5209 |
| Procurement | Professional Support Services | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Professional Support Services | Professional Support Services | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Psychiatry | Institute of Neuroscience | Robin Horton; Nancy Woadden | robin.horton@ncl.ac.uk nancy.woadden@ncl.ac.uk |
5734 |
| Publications and Website Development Regional Development Office | Professional Support Services (Publications) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Quality and Standards Unit | Professional Support Services (Quality & standards) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| RCID | - | John Richardson | John.Richardson@newcastle.ac.uk |
use email |
| Recycling-to-Land | Agriculture, Food and Rural Development (AFRD) | Steven Hall; | steven.hall@ncl.ac.uk |
6881 |
| Registrar's Office | Professional Support Services (Registrar) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Religious Studies | Arts and Culture | Frank Lewis | F.A.Lewis@ncl.ac.uk | use email |
| Research and Innovation Services (RIS) | Professional Support Services | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Research on Environment and Sustainability (IRES) | Multi-disciplinary (IRES) | Anne Buckle | A.C.Buckle@newcastle.ac.uk | use email |
| Rural Economy | Agriculture, Food and Rural Development (AFRD) | Steven Hall; | steven.hall@ncl.ac.uk |
6881 |
| Safety Policy | University of Newcastle upon Tyne Business School | Beverley Cornwall; Tony Robson; | B.J.Cornwall@ncl.ac.uk tony.robson@ncl.ac.uk |
6261 6837 |
| SCHIN | - | Bill Phillips; Gillian Manson; Claire Todd | w.m.phillips@ncl.ac.uk g.c.manson@ncl.ac.uk c.l.todd@ncl.ac.uk |
use email |
| SINE (Structural Images of the North East) | Architecture, Planning & Landscape (APL) | Horacio Ayesteran | H.E.Ayestaran@ncl.ac.uk | 3654 |
| Sociology | Geography, Politics & Sociology | George Kania | George.Kania@ncl.ac.uk | 6448 |
| Soil Science | Civil Engineering & Geosciences (CENGEO) | Stuart Petch; Iain Woodfine; Graham Patterson | CeG.Computing@ncl.ac.uk | 6335 7116 8119 |
| Spanish | Modern Languages | David Lowe | d.d.lowe@ncl.ac.uk | use email |
| Speech & Language Sciences | Education, Communication & Language Sciences (ECLS) | Chris Letts, Dennis Bates | d.bates@ncl.ac.uk chris.letts@ncl.ac.uk |
All on 6595 |
| Staff Development | University Services | Linda Robinson;Valerie Stuart | Linda.Robinson@ncl.ac.uk valerie.stuart@ncl.ac.uk |
8623 8706 |
| Statistics | Mathematics and Statistics | Michael Beaty | M.G.Beaty@ncl.ac.uk | 7238 |
| Structural Engineering | Civil Engineering & Geosciences (CENGEO) | Stuart Petch; Iain Woodfine; Graham Patterson | CeG.Computing@ncl.ac.uk | 6335 7116 8119 |
| Student Progress Office | Professional Support Services (Student Progress) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Student Recruitment Office | Professional Support Services (Recruitment) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Student Residences | Professional Support Services (Student Accom) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Student Welfare | Professional Support Services (Student Welfare) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Students Into Schools | Professional Support Services (Students into Schools) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| Tectonic Cultures | Architecture, Planning & Landscape (APL) | Mark Halpin | m.s.halpin@ncl.ac.uk | 5671 |
| Town Planning | Architecture, Planning & Landscape (APL) | Mark Halpin | m.s.halpin@ncl.ac.uk | 5671 |
| Translation and Interpretting | Modern Languages | David Lowe | d.d.lowe@ncl.ac.uk | use email |
| Transport Engineering | Civil Engineering & Geosciences (CENGEO) | Stuart Petch; Iain Woodfine; Graham Patterson | CeG.Computing@ncl.ac.uk | 6335 7116 8119 |
| Students' Union | Students' Union | IT Coordinator | it.union@ncl.ac.uk | 01912393997 |
| Universities for the North East | Professional Support Services (NE Unis) | ISS Desktop Support Team | it.servicedesk@ncl.ac.uk | 5999 |
| University Library | University Services | Paul Kobasa | paul.kobasa@ncl.ac.uk | 5032 |
| Urban Technology | Architecture, Planning & Landscape (APL) | Mark Halpin | m.s.halpin@ncl.ac.uk | 5671 |
| Water Resources Engineering | Civil Engineering & Geosciences (CENGEO) | Stuart Petch; Iain Woodfine; Graham Patterson | CeG.Computing@ncl.ac.uk | 6335 7116 8119 |