Cancellations

You can cancel your contract at any time, however all mobile phone contacts are connected on a 24 month minimum term.

If you cancel a contract within this time, you will be charged until the end of the 24 month period.

An example may be a better way to describe this:

07771123456 contract started 02/01/10, Price Plan 5 with care, 500MB data bundle. This number is in contract till 01/01/2012.

Cancellation request received 01/05/11

Months connected 16 months, months remaining 8

8 x £3.50 (line rental and care)

8 x £4.25 (data bundle)

Total cost to cancel = £62.00

How to cancel

Email your request to it.servicedesk@ncl.ac.uk. We will advise you of any costs incurred.

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