Roaming is the ability for your mobile handset, laptop, iPad or data card (dongle) to be used on foreign mobile networks.

There are two basic considerations for roaming to work:

  1. The handset/device must support the frequencies used by the network in the country you are visiting (Dual Band / Tri Band / Quad Band)
  2. The roaming facility must be enabled on your mobile number

A Quad band handset will work in nearly all countries. The handsets offered by the University are Quad band except for the basic calls and text handset.

When you order a mobile handset using the template purchase requisition, provided under the "New Connections" link, you will be asked to circle your choice of whether you require international roaming. Roaming can be added at any time should you not have requested the service at the point of initial order.

It is the end users responsibility to ensure that "roaming" is enabled on their contract. Roaming is added when specifically requested at the point of initial ordering. If your unsure, call the telecoms office on x8000 for assistance.

It is also the responsibility of the end user for the following:

1) Check the Orange website (address given below) to ensure you are aware of which partner networks are available in the countries you plan to vist.

2) You set a voicemail box PIN code if the partner network requires this.

3) You are aware of how to enable and disable data roaming on your handset (if you are unsure, contact Phil Parker in the telecoms office x8999 for assistance)

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