Protecting ICT Services

Viruses and malicious software

Viruses and malicious software are capable of destroying your work, stealing your personal information, and disrupting your access to ICT services.

If using your own computing devices, remember:

  • Protect yourself from viruses and malicious software.
  • Install the latest security updates for your operating system and applications.
  • Install anti-virus software on your computer and keep it up to date.
  • Virus-scan all email attachments, removable media and files downloaded off the Internet.
  • Run a personal firewall that will let you know if a suspicious program tries to access the Internet.
  • Do not operate your computer as a local administrator unless you need to install software.
  • Do not download or install any software from an unknown or un-trusted source.

Lost and found items

If you find any items that appear to have been lost, such as a mobile computing device or removable media, remember:

  • Never attempt to connect a found device to your own computer or a University-managed computer. The device may contain a virus or other type of malicious software.
  • Hand the found device into the IT Service Desk so that we can attempt to identify the owner.

University managed computing devices

All computing devices provided by the University are there to assist you in your work. Please treat these devices with respect.

Remember:

  • Do not attempt to modify these devices in any way. Doing so may impact the ICT service.
  • Only connect USB devices that are powered through the USB port.
  • Remain vigilant for any suspicious devices.
  • Report all suspicious devices to the local Computing Officer.

Security incidents

If you discover anything that you believe poses a risk to the security of University ICT systems, contact the IT Service Desk by telephone on +44 (0) 191 208 5999 (external) 5999 (internal) or by email to it.servicedesk@ncl.ac.uk

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