Careers: Internal online resources
Service Description
Careers Service staff use a range of in-house systems to administer placement programmes, input job vacancies, manage events and to communicate with students and other stakeholders.
Features
- Management of an employer contact database.
- Input and update job vacancies for display in the Vacancies Online system.
- Maintain database of north east graduate employers.
- Administer details to support running of the Jobs On-Campus programme.
- Module administration for the Career Development Module
- Offers an event booking and attendance recording service.
- A newsletter mailout service to manage mass communications.
- Validate graduate registrations and generate website accounts for graduates of the last 3 years.
Users
Staff within the University Careers Service.
Service Hours
Consultation, advice and guidance: 09:00-1700, Monday to Friday, excluding university closure periods.
Online resources: 24 hours a day, seven days a week.
The NUIT “at risk” period is 07:00-09:00 every Tuesday. Further planned maintenance times will be publicised in advance if there will be a disruption to the service.
Level of Service
Target availability of online resources: 99.9% of service hours, excluding advertised planned maintenance downtime.
Support and Documentation
Currently under development.
Request Process
Requests for developments to any aspect of the service should be submitted via the IT Service Desk on 0191 208 5999 or https://nuservice.ncl.ac.uk
Requests relating to any service failure will be handled according to the NU-IT Request Fulfilment process and dealt with within five working days.
Requests for major developments to the system will be assessed by the Careers Service IT Project Board which meets on a monthly basis.
Costs
N/A