The service informs customers of service interruptions and planned maintenance downtime.
Published messages can be seen on:
All users of ISS Services
Messages will be available to view 24 hours a day, seven days a week.
Planned maintenance will be published in advance. Details regarding unplanned service interruptions will be updated regularly.
Support is available via the ISS Service Desk on 5999 or it.servicedesk@ncl.ac.uk.
All incidents will be handled according to the ISS Incident Management and Major Incident Management processes.
Messages are displayed in the following website locations:
To subscribe to an RSS feed:
Users should check the Service Availability and Maintenance Messages for system status news before contacting the Service Desk.
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