The service informs customers of service interruptions and planned maintenance downtime.
Published messages can be seen on:
All users of IT Services
Messages will be available to view 24 hours a day, seven days a week.
Planned maintenance will be published in advance. Details regarding unplanned service interruptions will be updated regularly.
Support is available via the IT Service Desk on 0191 208 5999 or email@example.com.
All incidents will be handled according to the Incident Management and Major Incident Management processes.
In order to request a new SAMM or upgrade an existing SAMM, please contact the NUIT Service Desk:
Users should check the Service Availability and Maintenance Messages for system status news before contacting the Service Desk.