The provision of desktop PCs, software and printers for students, in an environment conducive to studying.
Students and teaching staff.
Cluster opening hours are arranged locally depending on building opening times.
All IT equipment is checked and maintained regularly to ensure it’s in working order.
Information about the clusters (including locations and available software) is available at http://www.ncl.ac.uk/itservice/clusters/
Information about printing can be found at http://www.ncl.ac.uk/itservice/clusters/printing/.
Additional support is available via the ISS Service Desk on 5999 or firstname.lastname@example.org.
All incidents relating to this service will be handled according to the ISS Incident Management and Major Incident Management processes.
To use the cluster facilities:
To buy print credits:
To book a cluster room for teaching:
Requests for any other aspect of the service should be made via the ISS Service Desk on 5999 or email@example.com.
All requests relating to this service will be handled according to the ISS Request Fulfilment process.
Users must conform to the Rules of Use for IT systems.
PC cluster facilities are provided free of charge but there is a cost for printing; see https://printing.ncl.ac.uk for details.