Remote PC Build Service

Service Description

This service provides a facility for automated operating system installations for University-owned devices, currently limited to PCs, laptops and servers.

Features

  • Automated network installation of Windows operating systems.
  • Automated device driver support for a wide-range of devices.
  • Training in use of WDS for University IT staff

Users

University IT Staff

Service Hours

24 x 7 x 365

Windows Update is scheduled to run on the WDS servers at the following times sometimes requiring server reboot:

Server called Jewson – 00:00 hours on Wednesday

Server called Dickens – 00:00 hours on Thursday

Server called Wickes – 00:00 hours on Monday

Level of Service

Service is supported by multiple identical servers.

Support and Documentation

End user documentation and support: https://internal.ncl.ac.uk/iss/technical/remotepcbuildservice/ (Restricted to University IT staff)

Initial training in use of Remote PC Build service is provided for all new Computing Officers.

Service changes are communicated through campus-support mailing list.

Request Process

All new University IT staff are automatically offered use of the Remote PC Build service and trained in its use accordingly.

Driver requests should be sent through: https://crypt.ncl.ac.uk/helpdesk/windows-drivers  

User Responsibility

Devices used in conjunction with the Remote PC Build service must have been procured in accordance with University rules: http://www.ncl.ac.uk/internal/purchasing-services/agreements/computers.php.  

Costs

N/A