Hours

IT Service Desk

The main IT Service Desk (see contact details) is staffed 08:00-17:00, Monday to Friday.

Out of Hours Helpline

Telephone support is provided on a 24/7 basis.  Outside the hours detailed above, telephone support is provided by an Out of Hours support service.

Social Media

Our social media channels (Facebook and Twitter) are staffed 08:00-17:00, Monday to Friday - all requests for support should be made via our formal contact methods rather than via social media.