66,548 calls handled in 54 weeks
1,232 weekly average
| w/c | Calls | |
| 31/12/2012 | 449 | |
| 24/12/2012 | 14 | |
| 17/12/2012 | 868 | |
| 10/12/2012 | 1,320 | |
| 03/12/2012 | 1,329 | |
| 26/11/2012 | 1,106 | |
| 19/11/2012 | 1,394 | |
| 12/11/2012 | 1,382 | |
| 05/11/2012 | 1,308 | |
| 29/10/2012 | 1,365 | |
| 22/10/2012 | 1,538 | |
| 15/10/2012 | 1,648 | |
| 08/10/2012 | 1,843 | |
| 01/10/2012 | 2,497 | |
| 24/09/2012 | 2,470 | |
| 17/09/2012 | 2,233 | |
| 10/09/2012 | 1,224 | |
| 03/09/2012 | 1,342 | |
| 27/08/2012 | 1,009 | |
| 20/08/2012 | 1,218 | |
| 13/08/2012 | 1,178 | |
| 06/08/2012 | 1,112 | |
| 30/07/2012 | 1,213 | |
| 23/07/2012 | 938 | |
| 16/07/2012 | 947 | |
| 09/07/2012 | 983 | |
| 02/07/2012 | 1,164 | |
| 25/06/2012 | 978 | |
| 18/06/2012 | 1,015 | |
| 11/06/2012 | 1,121 | |
| 04/06/2012 | 591 | |
| 28/05/2012 | 1,015 | |
| 21/05/2012 | 1,163 | |
| 14/05/2012 | 1,321 | |
| 07/05/2012 | 1,050 | |
| 30/04/2012 | 1,285 | |
| 23/04/2012 | 1,369 | |
| 16/04/2012 | 1,260 | |
| 09/04/2012 | 853 | |
| 02/04/2012 | 744 | |
| 26/03/2012 | 936 | |
| 19/03/2012 | 944 | |
| 12/03/2012 | 1,366 | |
| 05/03/2012 | 1,558 | |
| 27/02/2012 | 1,459 | |
| 20/02/2012 | 1,155 | |
| 13/02/2012 | 1,412 | |
| 06/02/2012 | 1,425 | |
| 30/01/2012 | 1,499 | |
| 23/01/2012 | 1,406 | |
| 16/01/2012 | 1,561 | |
| 09/01/2012 | 1,721 | |
| 02/01/2012 | 1,222 | |
| 26/12/2011 | 27 |