Browse feedback and responses

Philip Robinson | Walton
Marjorie Robinson | Law

We receive feedback both on printed forms within the Library as well as online. This section indicates the feedback we've formally received together with our responses.

We publish comments, feedback and compliments where authorised to do so. You can browse through recent submissions or use the options to filter by type.

Only showing feedback for: Food and Drink [remove filter]

Feedback #1186 - 31/07/2017

"Love the Marj! But - just one complaint - it's far too cold unfortunately... Would be great if there was a way to regulate the heating! Thanks. PS I forgot - why does the coffee machine sometimes charge 1 pound, sometimes 1.50? PPS The staff is just super nice...." [full details]

Last updated/responded: 02/08/2017

Feedback #1162 - 13/06/2017

"Careless consumption of food and drinks causes stains on keyboards and desks, sometimes on screens. Most of the times I use any desk, I clean it myself...." [full details]

Last updated/responded: 14/06/2017

Feedback #1099 - 08/05/2017

"I'm unsure as to the reasons behind the ban on drinks in the Academic Skills room. Someone taking a drink is not a distraction of any form and covered drinks are allowed in other silent study areas of the library. People ignore the rule and I'm glad they do as if people were to have to stand up and ..." [full details]

Last updated/responded: 09/05/2017

Feedback #1052 - 13/03/2017

"The Walton Library needs a kettle or a machine which produces hot water (similar to the Robinson library), so students can make tea/coffee etc without having to walk downstairs to the cafe or dental common room.This is particularly an issue on weekends where the cafe and common room are closed, and ..." [full details]

Last updated/responded: 15/03/2017

Feedback #969 - 03/01/2017

"Not trying to be picky, but I'm not impressed with no alternative facilities provided for faulty/unfixed hot water machine. I cannot be expected to work for hours and have no means to make myself refreshments - in an office environment this is against the law. I understand that café staff are..." [full details]

Last updated/responded: 04/01/2017

Feedback #889 - 21/10/2016

"I often witness people eating their lunch in the library silent study computer area, which is sometimes noisy, leaves mess and it clearly not allowed. Today there is a 'library help' individual present but they do not attempt to tell these people that they should not be eating. If they did, people m..." [full details]

Last updated/responded: 31/10/2016

Feedback #864 - 31/08/2016

"I think that there should be a microwave facility in the Robinson Library - as I have to walk all the way to Macdonalds to warm up my food - especially in the holidays when students are still here can use this facility. Thank you. ..." [full details]

Last updated/responded: 14/09/2016

Feedback #823 - 28/05/2016

"How often do spare cups for hot drinks come in? I'm aware that many students use them and there have been none in recent days. Will there be more soon? Coffee is king! Much Love..." [full details]

Last updated/responded: 02/06/2016

Feedback #792 - 20/05/2016

"Can we have a contactless card reader for the vending machines in the cafe please? I rarely have the right sort of change and it was really beneficial when I was in the Marjorie Robinson...." [full details]

Last updated/responded: 26/05/2016

Feedback #686 - 28/01/2016

"Excellent facility, it is great to see the student voice being heard. Ingenious pods, open spaces and quiet study space. Thank you! However, a late evening coffee machine, and or vending machine would be brilliant! ..." [full details]

Last updated/responded: 01/02/2016

Feedback #568 - 19/08/2015

"Please fix the following: - Water fountain button stuck on L3 - Ladies toilets opposite 000-015.13 in semi-darkness, and far left-hand (not disabled) flush is too weak to flush anything away. L3 - Vending machines on L2 (hot drinks) both broken. - Announcements re: closing of service des..." [full details]

Last updated/responded: 17/09/2015

Feedback #365 - 28/11/2014

"Robinson library has a great service overall, but I'm just wanting to ask if you would put the treat bags of M&Ms and Minstrels sold in Robinson library cafe for £1 in the vending machines, so we can buy them when the cafe is closed? Thanks..." [full details]

Last updated/responded: 29/07/2015

Feedback #390 - 12/01/2015

"I would really like a hot water tap (as a biomed UG we have none in our common room unlike medics (dentistry) as they have in Robinson Library to enable making hot drinks and hot food (pot noodle etc.)...." [full details]

Last updated/responded: 29/07/2015

Feedback #386 - 10/01/2015

"I was in the library the other day having worked through the night. I had a break at 7:30 to go and have breakfast. I was away from the library for 30 mins and left my things out (as I decided the library wasn't full of people). When I returned all my things were there execpt my bottle of water. It ..." [full details]

Last updated/responded: 27/07/2015

Feedback #350 - 10/11/2014

"People are eating food, even right next to the IT service desk and no one is even noticing, or taking action against it...." [full details]

Last updated/responded: 21/07/2015

Feedback #346 - 06/11/2014

"Accept notes in vending machine please, or a note to coins convertor...." [full details]

Last updated/responded: 21/07/2015

Feedback #246 - 28/05/2014

"DO NOT JUST PASS ON TO MICHELE MILLIGAN! I think the milk requests should be responded to and considered properly! The reply given to all previous comments is not sufficient and we therefore do not appreciate the reasons stated for not giving us milk. In this case EAT NEWCASTLE should be subsid..." [full details]

Last updated/responded: 28/05/2014

Feedback #207 - 12/05/2014

"Honestly, I am very, very dissapointed in the PRICE of the library facilites, especially due to the fact that we are STUDENTS who pay £9000 a year, and you can't even spare us a few bottles of milk for a lousy cup of tea! Considering the ridiculous price of very standard tasting food, surely there..." [full details]

Last updated/responded: 19/05/2014

Feedback #206 - 12/05/2014

"Please. No milk...." [full details]

Last updated/responded: 19/05/2014

Feedback #205 - 12/05/2014

"Give us milk please...." [full details]

Last updated/responded: 19/05/2014

Feedback #204 - 12/05/2014

"Milk please. My bones are weak and brittle. Help me look like this! ..." [full details]

Last updated/responded: 19/05/2014

Feedback #203 - 12/05/2014

"I don't think it's fair people are paying £9000 a year for sub-standard tuition and you're making us pay for shitey milk. Calcium is essential. I totally agree - new comment...." [full details]

Last updated/responded: 19/05/2014

Feedback #173 - 22/04/2014

"The ground floor area adjacent to the Service Desk - is it an eating area or not?! I won't be working there again as it seems to be a general snacking area!. If anything this is reinforced by the food & drinks policy sign which warns you of the policy as you leave the area, not as you come in (as I ..." [full details]

Last updated/responded: 24/04/2014

Feedback #91 - 21/02/2014

"Starbucks, like in the union to be available in the Library, or failing this some larger cups for hot beverages..." [full details]

Last updated/responded: 26/02/2014

Feedback #93 - 24/02/2014

"Dear Sir/Madam First I should thank you to change the opening hours of the library to 24 hours. But the library is so cold after 11pm. There are some fans in the library and the cold air is coming from them after 11pm. Another thing is some people eat in the library and the noise and smell of ..." [full details]

Last updated/responded: 25/02/2014

Feedback #22 - 22/01/2014

"Whoever had the idea to sell bacon sandwiches is a complete genious and should be celebrated!!..." [full details]

Last updated/responded: 22/01/2014