Viewpoint: Empowering Communities with Situated Voting Devices (2012)

Author(s): Taylor N, Marshall J, Blum-Ross A, Mills J, Rogers J, Egglestone P, Frohlich D, Wright P, Olivier P

    Abstract: Viewpoint is a public voting device developed to allow residents in a disadvantaged community to make their voices heard through a simple, lightweight interaction. This was intended to open a new channel of communication within the community and increase community members’ perception of their own efficacy. Local elected officials and community groups were able to post questions on devices located in public spaces, where residents could vote for one of two responses. Question authors were subsequently required to post a response indicating any actions to be taken. Following a two-month trial, we present our experiences and contribute guidelines for the design of public democracy tools and dimensions impacting their effectiveness, including credibility, efficacy and format.

      • Date: 5-10 May 2012
      • Conference Name: ACM Conference on Human Factors in Computing (CHI'12)
      • Pages: 1361-1370
      • Publisher: ACM
      • Publication type: Conference Proceedings (inc. abstract)
      • Bibliographic status: Published

      Keywords: Community; e-democracy; civic engagement; participation; voting; information appliances.


      Professor Patrick Olivier
      Professor of Human-Computer Interaction

      Professor Peter Wright
      Prof of Social Computing