Newcastle University

Background

Before joining the Business School in May 2011, Victoria worked for 8 years in commercial research and consultancy for the public sector, local government and non-departmental public bodies. Prior to this, she worked as a researcher for an audience development agency and as a learning support assistant within a local comprehensive school.

Research Assistant to Professor Charles Harvey, History and Practice of Entrepreneurial Philanthropy

PG Dissertation Supervision

Previous Roles and Responsibilities

Research Assistant to Dr Stefanie Reissner, ESRC project 'Managerial Storytelling in Practice: Dynamics and Implications

Seminar Lead: BUS 1001, BUS 3051, BUS 3035, NBS 8061, BUS 2015, BUS 3046

UG Dissertation Supervision 

Qualifications

BA (Hons) Anthropology

MA Management

Memberships

Member of the Chartered Management Institute

Member of the British Academy of Management 

Research Interests

Victoria's research interests include: business anthropology, organizational studies, human relations, ethnographic inquiry, social psychology and communication.

In her previous research and consultancy role, Victoria managed and delivered fieldwork on a range of projects for a number of clients. Example reports for which she was lead author are as follows.   

Scottish Arts Council

Review and Evaluation of the Quality Framework

http://www.scottisharts.org.uk/1/information/publications/1005963.aspx

Renaissance East Midlands

Consultation with Teachers, Children and Young People

http://research.mla.gov.uk/evidence/view-publication.php?dm=nrm&pubid=882

MLA North East

Public Libraries' Impact on Children and Young People's Learning

http://www.seco.org.uk/elibrary/learningandskills/publiclibrariesimpactonlearningchildrenandyoungpeople.html

Scottish Arts Council

Monitoring and Evaluation of the Cultural Co-ordinators in Scottish Schools Programme

http://www.scottisharts.org.uk/1/information/publications/research.aspx

Scottish Arts Council

Final Reports - Cultural Coordinators in Scottish Schools

Cultural Co-ordinators in Scottish Schools Programme: Monitoring Report - Executive Summary
http://www.scottisharts.org.uk/1/information/publications/1007372.aspx
http://www.scottisharts.org.uk/1/information/publications/1007371.aspx
http://www.scottisharts.org.uk/1/information/publications/1007370.aspx

pfeg

Evaluation of What Money Means

http://www.pfeg.org/our_work_in_education/what_money_means_for_primary_schools/wmm_evaluation.html

Victoria has a keen interest in teaching and has previous experience of delivering learning in classroom and workshop settings. She has completed the City and Guilds 7302 Certificate in Delivering Learning and Part A of the Introduction to Teaching and Learning in Higher Education.

She is currently seminar lead for:

BUS 1001 Introduction to Management and Organizations

BUS 3051 Management Dissertation 

BUS 3035 Contemporary Issues in International Human Resource Management

NBS 8061 Managing Across Cultures

BUS 2015 Strategy and Operations Management

BUS 3046 Advanced Strategy and Operations Management

• Reissner SC, Pagan V. Anatomy of resistance in a partnership workspace. In: 7th Organization Studies Summer Workshop: Organizations as spaces of work. 2012. Submitted.
• Reissner SC, Pagan V. Balancing engagement and efficiency in a 21st century organization: The role of space. Human Resource Management 2012. Submitted.
• Reissner SC, Pagan V. Instruments and intuition: Storytelling in management practice . In: 2nd Global Storytelling Conference. 2012. In Preparation.
• Reissner SC, Pagan V. Managerial storytelling: Skill, art or luck?. In: 28th EGOS Colloquium 'Design!?' in Helsinki, Finland. 2012. Submitted.
• Pagan V. She’s ‘good at her job’: Reflections on the intersectionality of age and gender in the workplace. In: Gender, Work and Organization 7th Biennial International Interdisciplinary Conference. 2012, Keele University, Staffordshire, United Kingdom. In Preparation.
• Reissner SC, Pagan V. 'It's how you engage and stuff': Managerial storytelling and employee engagement in a private-public partnership. International Journal of HRM 2011. Submitted.
• Reissner SC, Pagan V, Smith C. 'Our iceberg is melting': Story, metaphor and the management of organisational change. Culture and Organization 2011, 17(5), 417-433.
• Reissner SC, Du Toit A, Pagan V. Co-construction of meaning: The research coaching conversation. In: BAM Conference. 2011, Aston University, Birmingham, UK.
• Reissner SC, Pagan V. Desperately seeking an identity: A public-private partnership's plight. Organization Studies 2011. Submitted.
• Reissner SC, Pagan V. Employee engagement: The use of storytelling. London: Chartered Management Institute, 2011. Available at: http://cmilibrary.managers.org.uk/Library/Download.aspx?id=2199.
• Reissner SC, Pagan V. Storytelling in organisational communication. Chartered Management Institute, 2011. Available at: http://www.managers.org.uk.