Profile of Visiting International Professor of Practice, Professor Jack Goodman
Jack Goodman joined Thomson Financial (TF) in 2003 as VP, Employee Communications and continues in this role for the Markets Division of Thomson Reuters (TF merged with Reuters in April 2008). He is responsible for communications’ role in building employee engagement and for ensuring that the company’s business goals are supported by its internal communications infrastructure, which includes executive communications; tools, training and other communications support for frontline managers; employee engagement research; and the corporate intranet. Between 2004 and 2007, employees’ “line-of-sight” between their individual roles and company strategy at TF increased 38%.
Before joining Thomson Financial, Jack was director of w3.ibm.com, IBM’s intranet, where he developed and managed systems to deliver company-wide messaging, enhance the user experience, manage the intranet’s growth and measure its value. The intranet was cited in 2003 by 71% of IBM employees as their preferred, most credible communications channel – more than double managers and colleagues.
Prior to IBM, he headed global employee communications at McGraw-Hill; co-led the intranet practice at Xceed, a web consultancy; and managed a range of global corporate clients, including IBM, Toshiba, Mastercard and Sprint, during his tenure at the Golin-Harris and Makovsky & Company public relations firms. His background also includes management consulting, as well as television programming and production with the Arts & Entertainment Network.
Jack holds an MBA in arts management from the State University of New York and a BA in sociology, magna cum laude, from Boston University.
Activities
Masters Students meet International Visiting Professor of Practice
