Pre-Arrival

Getting Your Smartcard

Getting Your Smartcard

Your registration is complete when you are issued with a University Smartcard. Your Smartcard will give you access the library, sports centre and other University facilities.

Your Smartcard contains a photograph and brief details including your name, unique student number and library number. It confirms your student registration and identity.

You will need your Smartcard to:

  • confirm your registration
  • receive your student loan
  • collect a council tax certificate

Collecting your Smartcard is the final step in the registration process, after you have confirmed your identity and immigration status and paid your tuition fees. You are not fully registered until you have your Smartcard.

The name on your Smartcard will be the same as the name on your identification documentation.

If you lose your card, there is a charge for replacement.

Where to collect your Smartcard

During the September registration period, you can collect your Smartcard from the main registration venue.

If you are a home student and your University Accommodation is Castle Leazes, you can collect your Smartcard from Castle Leazes on Saturday 23 and Sunday 24 September. If you are an international student and your University Accommodation is Castle Leazes then you will need to complete your ID check and collect your smartcard at the main registration venue. 

During the rest of the registration period all students can collect their Smartcard from the main registration venue

During the January registration period, home/EU students can collect Smartcards from the Robinson Library. If you are a non-EU student, collect your Smartcard from the Student Services helpdesk on level 2 of King's Gate.

Both venues will be issuing smartcards during the following drop-in times:

Thursday 26 and Friday 27 January, 09.30 – 12.00 and 14.00 –16.30.