Coaching is a personalised experience for the University staff that can deliver enhanced knowledge, improved performance and insight, and lasting change. It creates a supportive environment that develops critical thinking skills, ideas, and behaviours about a subject. Coaching is done in real time, in a one-to-one situation with a coach that has been individually chosen for the personal and learning styles of the leader as well as their specific needs at that time.

"As a result of coaching I reflect much more on my own dealings with others to judge what worked well or otherwise and try to adopt my approach next time.” Services Director

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There are two types of coaching:

  • Skills Coaching - a one-to-one interaction to help the leader develop a new functional competence. Traditional coaching can be seen as a personalised form of training. It is appropriate for the development of new skills such as:
    • making a presentation to a challenging audience;
    • writing a business plan;
    • learning to read financial reports generated by SAP.
  • Transformational Coaching - where the coach helps the individual to find workable outcomes to new or challenging situations. Examples of situations where transformational coaching might be employed include supporting a leader to:
    • create a vision for an academic unit;
    • work better with challenging peers,
    • pull away from operational work;
    • work with greater emotional intelligence.

Coaching is available to senior University leaders through individual consultation with Lynne Howlett.