Introduction to University IT services for new staff
This workshop has been designed to give all new staff a general introduction to University IT services, including a hands-on session covering the essentials of the University Common Desktop. This workshop is designed to be beneficial to all who attend whether you are a proficient or a novice IT user.
Ideally participants should attend within their first 4 weeks of employment.
At the end of the workshop participants will be able to:
- Understand the University IT System: The Campus Managed Desktop
- Monitor filestore, shared drives, profile & mailbox space
- Use the University’s Global Address List (GAL) & People Search to source staff details
- Handle file attachments, phishing & spam mail
- Access email & files away from the office
The workshop programme is as follows:
- IT Service: Who we are & what we do
- The University IT System: The Campus Managed Desktop
- The University Network: connecting devices to Wi-Fi and e-mail
- Contacts for help including the role of the Computing Officer
- University websites including Academic and Research Resources
- Your Login / Password: including responsibilities, resetting and security
- University software: what’s available, how to access, upgrade & or purchase
- Using Windows Explorer, file management, Shared Drives & Network Location File Shares
- Roaming Profiles: what are they, managing your profile space, creating desktop shortcuts
- Previous Versions: to recover deleted or corrupted files
- Printing to local printers
- University People Search: searching for University contact details
- Outlook Exchange: hints & tips, mailbox space, using the Global Address List (GAL)
- Security: including dealing with spam, junk & phishing emails
- Using Outlook Exchange calendars & meeting requests
- Access systems & software away from your own computer – OWA & RAS
- Staff Development website, training & support available to University Staff
As a new member of staff you will be allocated with a login to access the Online Induction materials, covering Fire Safety, Diversity Induction and Getting the most from your PDR. For further information or to get a login please contact Vicky Beesley on Ext.83424.
09:15 - 12:30
It is not possible to access the workshop booking form unless connected to the University's campus network, should you wish to book a place on this workshop please contact the Staff Development Unit on 0191 208 6119 direct.
Vicky Beesley Ext. 83424