Maths-Aid is a drop-in service so no appointment is necessary – just turn up during our opening hours. If a tutor is free then you will sit with them and talk about any queries you may have. Our tutors will offer explanations and advice and will try to answer any questions you may have. They often make notes, which you can take away with you to complement your own notes, and may give you leaflets and booklets to take away.
A tutor may not always be available straight away, especially during busy periods. You may be asked to wait or return later, and we appreciate your patience in this. During busy times we try to offer help as quickly as we can, but unfortunately this may mean we have to limit the time a tutor can spend with you. You can always come back later for more help and advice if you need to.
At the end of your session our tutors will ask you to fill in a short form about what happened, who you are and what course you are studying. This information is for our own records. Maths-Aid is a completely confidential service so none of your details will be shared with your lecturers; this information is simply to allow us to tailor our service.
After the session you will be sent an email asking for your feedback. We ask you to reply with any comments you may have so that we can continually improve the service we offer.
Our tutors are all very experienced, having worked with mathematics and statistics for many years across various disciplines. They come from a variety of backgrounds, and the team is made up of staff and PhD/Masters students from the School of Mathematics and Statistics as well as PhD/Masters students from various engineering schools.
For details about the various tutors in our team and their areas of speciality see Staff Contacts.