Communication

Using speech, writing, technology and behaviour effectively in order to present and exchange opinions, ideas and information.

You can demonstrate this skill with evidence of the following types of communication:

oral:
- use styles and content of spoken language that are appropriate for the context and the purpose
foreign languages:
- read, speak and understand foreign languages when and where appropriate
interpersonal:
- use and respond to non-verbal behaviour
- make use of active listening techniques
- give constructive feedback
written and other:
- use written and other appropriate tools and resources to support and enhance other forms of communication