Interaction Team
The Interaction Team are a first point of contact for many of the enquiries made relating to Student Services from prospective students, current students, staff and other customers.
The enquiries are received predominantly through our web enquiry forms (below), email, telephone and face to face via the Helpdesk on Level 2 of the King’s Gate Building. We aim to process many of the enquiries within the Interaction Team but where appropriate will pass these onto our specialist colleagues within the University.
Contact details
If you are a current student, please send your query via the online web-form which is available at https://my.ncl.ac.uk/students/contact
Any general enquirers from prospective students or members of staff, please send your enquiry via the online web-form available at: http://ncl.ac.uk/enquiries/
Staff
Sharon O'Donnell - Interaction Team Manager
Sarah Kendall - Interaction Team Leader
Sarah Levison - Interaction Team Leader
Jenny Allan - Interaction Team Assistant (part-time)
Caroline Armstrong - Interaction Team Assistant
Anna Bilsland - Interaction Team Assistant (part-time)
Melanie Borthwick - Interaction Team Assistant
June Campbell - Interaction Team Assistant
Stacey Duggan - Interaction Team Assistant
Samantha Frazer - Interaction Team Assistant (part-time)
Naomi Green - Interaction Team Assistant
Katie Harrison - Interaction Team Assistant
Stefanie Heydecke - Interaction Team Assistant
Tanya Hutchison - Interaction Team Assistant
Helen Mills - Interaction Team Assistant
Michelle Monaghan - Interaction Team Assistant (part-time)
Thom Piddock - Interaction Team Assistant
Sharon Slaymaker - Interaction Team Assistant (part-time)
Matthew Stephenson - Interaction Team Assistant
Kelly Weightman - Interaction Team Assistant
Louise Woods - Interaction Team Assistant
Zoe Woods - Interaction Team Assistant
Individual contact details are accessible to University staff via People Search.
University Switchboard
The Interaction Team manages the University Switchboard between 8.30am and 5.00pm Monday to Friday (except Public Holidays and Closure Days).
