interaction

Interaction Team

The Interaction Team are a first point of contact for many of the enquiries made relating to Student Services from prospective students, current students, staff and other customers.

The enquiries are received predominantly through our web enquiry forms (below), email, telephone and face to face via the Helpdesk on Level 2 of the King’s Gate Building. We aim to process many of the enquiries within the Interaction Team but where appropriate will pass these onto our specialist colleagues within the University.

Contact details

If you are a current student, please send your query via the online web-form which is available at https://my.ncl.ac.uk/students/contact

Any general enquirers from prospective students or members of staff, please send your enquiry via the online web-form available at: http://ncl.ac.uk/enquiries/

Staff

Sharon O'Donnell - Assistant Head of Service (Interaction Team Manager)

Sarah Kendall - Interaction Team Leader

Sarah Levison - Interaction Team Leader

Jenny Allan - Interaction Team Assistant (part-time)

Anna Bilsland - Interaction Team Assistant (part-time)

Melanie Borthwick - Interaction Team Assistant

Kay Broadhurst - Interaction Team Assistant

June Campbell - Interaction Team Assistant

Stacey Duggan - Interaction Team Assistant

Samantha Frazer - Interaction Team Assistant (part-time)

Naomi Green - Interaction Team Assistant

Claire Harrison - Interaction Team Assistant

Katie Harrison - Interaction Team Assistant

Tanya Hutchison - Interaction Team Assistant

Michelle Monaghan - Interaction Team Assistant (part-time)

Felicity Mortimer - Switchboard / Clerical Assistant (part-time until end Nov 2014)

Thom Piddock - Interaction Team Assistant

Catherine Robinson - Interaction Team Assistant

Sharon Slaymaker - Interaction Team Assistant (part-time/maternity leave until Dec 2014)

Scott Spiller - Interaction Team Assistant

Matthew Stephenson - Interaction Team Assistant

Kelly Weightman - Interaction Team Assistant (on secondment until March 2015)

Zoe Woods - Interaction Team Assistant

Louise Woodward - Interaction Team Assistant

Individual contact details are accessible to University staff via People Search.

 

University Switchboard

The Interaction Team manages the University Switchboard between 8.30am and 5.00pm Monday to Friday (except Public Holidays and Closure Days).