interaction

Interaction Team (now part of Student Wellbeing Service)

The Interaction Team are a first point of contact for many of the enquiries made relating to Student Services from prospective students, current students, staff and other customers.

The enquiries are received predominantly through our web enquiry forms (below), email, telephone and face to face via the Helpdesk on Level 2 of the King’s Gate Building. We aim to process many of the enquiries within the Interaction Team but where appropriate will pass these onto our specialist colleagues within the University.

Contact details

If you are a current student, please send your query via the online web-form which is available at https://my.ncl.ac.uk/students/contact

Any general enquirers from prospective students or members of staff, please send your enquiry via the online web-form available at: http://ncl.ac.uk/enquiries/

Staff

Sharon O'Donnell - Interaction Team Manager & King’s Gate Building Manager

Sarah Kendall - Deputy Interaction Team Manager

Michael Alsop - Interaction Team Leader

Stacey Duggan - Interaction Team Leader

Jenny Allan - Interaction Team Assistant (part-time)

Jen Bandeen - Interaction Team Assistant

Anna Bilsland - Interaction Team Assistant (part-time)

Melanie Borthwick - Interaction Team Assistant

Claire Burnham - Interaction Team Assistant

June Campbell - Interaction Team Assistant

Elly Cowley- Interaction Team Assistant

Tanya Ewen - Interaction Team Assistant

Samantha Frazer - Interaction Team Assistant (part-time)

Michelle Monaghan - Interaction Team Assistant (part-time)

Samantha Pitt - Interaction Team Assistant

Sarah Renwick - Interaction Team Assistant

Sohvi Riekkinen - Interaction Team Assistant

Catherine Robinson - Interaction Team Assistant

Wendy Rowell - Interaction Team Assistant

Sharon Slaymaker - Interaction Team Assistant (part-time)

Scott Spiller - Interaction Team Assistant

Amy Watson - Interaction Team Assistant

Individual contact details are accessible to University staff via People Search.

 

University Switchboard

The Interaction Team manages the University Switchboard between 8.30am and 5.00pm Monday to Friday (except Public Holidays and Closure Days).