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Accessing Visa Support

We offer services at our Newcastle campus for the following: Accessing Visa Support

Details of services at Newcastle University London can be found here.

Please refer to our statement of service for further information about the services we offer.

OISC (Office of Immigration Service Commissioners)

The visa advisers at Newcastle University are authorised to provide immigration advice and services as regulated by the Office of Immigration Service Commissioners (OISC). The OISC sets the standards to which services and advice must comply. For further information about the OISC, please see the Office of Immigration Service Commissioners.

Data Protection

Please note that a record of advice given will be noted and recorded electronically on a confidential system. All data is stored in accordance with Newcastle University’s Data Protection policy. For further details, please visit our Data Protection website. In line with our obligations to the Home Office as a Tier 4 licensed sponsor, however, we may be required to share information on specific cases. Please ask the Visa Team for further details.

In the event of an institutional audit by the OISC, your record may be viewed strictly for audit purposes only. Please let your adviser know if you do not wish to have your record used for this purpose.

Complaints

In the event of a complaint about the service, please refer initially to our Student Complaints Procedure or contact the OISC by e-mailing info@oisc.gov.uk

 

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