Working with Students in Distress
Student Wellbeing Advisers and Counsellors are available to offer consultation to any member of staff who needs advice or information about the services and support that we offer students.
If you have any concerns about emotional, personal or psychological problems that are affecting either a student’s academic progress or their general wellbeing we can help you deal with this.
It is possible to discuss these situations without naming the student.
If a student you have consulted us about then contacts Student Wellbeing, because of confidentiality (PDF: 109KB) and ethical practice, they will be seen by a different member of staff from the one who has spoken to you.
If a student is in extreme emotional distress and causing concern advise the student to:
- contact Student Wellbeing
- contact their GP surgery
If you are very concerned or the student feels unable to do this for themself, do this on their behalf.
Urgent action is required by you if the student:
- may be at risk of harming themselves or others
- seems disoriented and out of touch with reality
- is exhibiting bizarre behaviour which is out of character
Contact one of the following:
- contact Student Wellbeing
- the student's GP surgery
- Early Intervention in Psychosis Team, telephone: 0191 220 5784
If the student is aggressive or threatening and uncooperative, contact:
- University Security Service -0191 222 6817
- Police - 999
Acute medical or psychiatric emergency,eg an overdose, contact:
- ambulance - 999
Help out of office hours
