emergencyloan

Emergency Loans

If you experience delays in your funding or suffer an immediate unexpected financial crises we may be able to provide a short-term, interest free, emergency loan. We'll usually only provide one emergency loan per academic year and we don't offer them during the summer vacation. They're not grants, usually need to be repaid and can't assist with longer term funding difficulties. Before applying you should read our terms and conditions (PDF: 146KB).

Application Process

Contact us by *telephoning 0191 208 5679 or 0191 208 3760

  • enquiry received between 9.00am -12.00pm – call back between 12.30pm – 2.00pm the same working day
  • enquiry received between 12.00pm – 5.00pm – call back between 9.30am – 12.30pm the following working day.

*If you're unable to call us complete an enquiry form providing your contact telephone number and we'll call you back. Please note that the number we call you from may show as a blocked number. If we're unable to get through to you we'll leave a voice message and send you an email.

Part 1

We'll conduct a telephone interview to determine your eligibility for an emergency loan. You should answer all questions to the best of your knowledge.

Part 2

If you're eligible you'll be given an appointment time and asked to bring itemised and continuous bank statements showing transactions in all of your accounts for the last month. This includes accounts you're no longer using or any overseas accounts (if applicable). We'll make a decision about your emergency loan on the basis of the discussion during your appointment and the evidence you provide. We'll try and reach a decision at the end of the interview but in some instances it could take up to 24 hours to reach a decision if you're asked to submit further evidence.

Payment

We'll only offer an emergency loan to cover very basic living costs in the short-term. You'll normally be offered cash but may be issued Tesco Spend Cards or a combination of the two if we have concerns about your spending habits. You'll not be able to use Tesco Spend Cards to buy alcohol or tobacco products.

Repayments

A repayment date will be agreed during the meeting, taking into account when you expect to receive your next source of income. You'll only repay what you borrow from us - the loans don't accrue interest. You can repay online or in person at the Cash Office, Level 2 King's Gate. If you're unable to repay by the agreed date you should contact us straight away to discuss the options available to you.

If you fail to repay an emergency loan you may:

  • experience registration delays
  • experience decreases in future University bursary / scholarship payments
  • be refused future assistance from the Student Financial Support Fund / Financial Assistance Fund
  • be referred to the Finance Office for your loan to be recovered by a debt collection agency. You should note that the Finance Office may use an external debt collection agency to recover the outstanding sum and this may adversely affect your credit rating. (If you're a final year student and haven't repaid your loan (s) by graduation your debt will be automatically referred through the Finance Office debt collection system. Should you wish to return to the University to undertake further study this debt will remain and it is likely to prevent you from registering for a new course).