A - Z useful websites

Alcohol

Alcoholics Anonymous
www.alcoholics-anonymous.org.uk
A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

Al-Anon Family Groups
www.al-anonuk.org.uk
Provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not.

Change, Grow, Live (CGL Newcastle)
www.changegrowlive.org
Local organisation which provides information and support for people recovering from drug and alcohol misuse.

Drink Aware
www.drinkaware.co.uk
An independent charity working to reduce alcohol misuse and harm in the UK, helping people make better choices about drinking.

Anxiety/panic

Anxiety-UK
www.anxietyuk.org.uk
A user-led organisation, providing information, support and understanding via an extensive range of services, including 1:1 therapy.

No Panic
www.nopanic.org.uk
A registered charity which helps people who suffer from panic attacks, phobias, obsessive compulsive disorders and other related anxiety disorders.

OCD-UK
www.ocduk.org
Support and information for people experiencing Obsessive Compulsive Disorder (OCD).

Bereavement

Bereavement Trust
www.bereavement-trust.org.uk
Trained volunteers offer comfort, support and practical advice to the bereaved through a national freephone helpline open in the evenings.

Cruse Bereavement Care / Hope Again
www.cruse.org.uk
www.hopeagain.org.uk
Offer support, advice and information to children, young people and adults when someone dies through a national freephone helpline and various local services (including face-to-face and email support).

Survivors of Bereavement by Suicide
www.uk-sobs.org.uk
Self-help organisation which provides a safe, confidential environment in which people bereaved by suicide can share their experiences and feelings, giving and gaining support from each other.

Winston’s Wish
www.winstonswish.org.uk
Offers practical support and guidance to children, families, professionals and anyone concerned about bereaved children and young people.

Bullying

Bullybusters
www.bullybusters.org.uk
Information, advice and support for victims of bullying and their families.

Bullying UK (part of Family Lives)
www.bullying.co.uk
Providing professional, non-judgmental support and advice to all members of the family.

Carers

Barnardo’s Young Carers Newcastle
www.barnardos.org.uk
Supporting young people in Newcastle who look after an adult family member who has a serious illness or disability.

Carers Trust
www.carers.org
Work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

Carers UK
www.carersuk.org
Expert advice, information and support for carers.

Newcastle Carers
www.newcastlecarers.org.uk
Local independent charity providing confidential information and support to adult unpaid carers who are caring for someone living in Newcastle.

Counselling / Talking Therapies

It’s good to talk / British Association for Counselling & Psychotherapy (BACP)
www.itsgoodtotalk.org.uk
BACP is a professional body and a registered charity which provides information about counselling and psychotherapy, including how to find a private therapist.

Streetwise
www.streetwisenorth.org.uk
Streetwise offers a free, confidential information, advice and counselling service for young people aged 13-25yrs.

Talking Helps Newcastle
www.talkinghelpsnewcastle.org

The NHS talking therapy service for people registered with a Newcastle GP, offering a range of free talking therapies, advice, information and support.

Crime

Hate Crime Advocacy (Advocacy Centre North)
www.cvsnewcastle.org.uk/advocacy-centre-north
A local service which supports people who have experienced, or are at risk of, hate crime because of what they look like or how they live their lives.

Victims First
www.victimsfirstnorthumbria.org.uk
Practical and emotional support to help victims of crime across Northumbria.

Victim Support
www.victimsupport.org.uk
Practical help and emotional support for victims of crime – regardless of whether intending to involve the police and no matter when the incident/s took place.

Crisis / Emergencies

If you feel your life is in imminent danger, you should call 999 or go to Accident and Emergency at the nearest hospital, see Emergency and Out of Hours page for more information.

Depression

Campaign against living miserably (CALM)
www.thecalmzone.net
CALM exists to prevent male suicide by offering support to men in the UK, of any age, who are down or in crisis via a helpline and website.

Seasonal Affective Disorder Association
www.sada.org.uk
Offers support and advice to sufferers of Seasonal Affective Disorder and Winter Blues.

Students against Depression
www.studentsagainstdepression.org
A useful self-help site written specifically for students experiencing depression.

Domestic violence/abuse

Newcastle Integrated Domestic Abuse Service
www.newcastleidas.co.uk
A range of specialist support for people experiencing domestic abuse in Newcastle.

Refuge
www.refuge.org.uk
Provides specialist domestic violence services including refuges, independent advocacy, community outreach and culturally specific services.

Women’s Aid
www.womensaid.org.uk
National charity working to end domestic abuse against women and children which, in partnership with Refuge, provides a national domestic violence helpline.

Drugs/substance misuse

Change, Grow, Live (CGL Newcastle)
www.changegrowlive.org
Local organisation which provides information and support for people recovering from drug and alcohol misuse.

Talk to Frank
www.talktofrank.com
Friendly, confidential advice about drugs and alcohol.

Smokefree
www.nhs.uk/smokefree
Free support to help you stop smoking, includes an app, email, SMS and face-to-face guidance.

Eating distress

b-eat (Beating Eating Disorders)
www.b-eat.co.uk
National charity offering help for people with eating disorders.

Men Get Eating Disorders Too
www.mengetedstoo.co.uk
Charitable organisation that seeks to raise awareness of eating disorders in men and to support sufferers, carers and their families.

NIWE (Northern Initiative on Women and Eating)
www.niwe.org.uk
Provides support or signposting to people in the North East whose lives are affected by eating distress, or eating disorders.

Family health crisis

Hope Support Services
www.hopesupport.org.uk
Youth-led support available to anybody aged 11-25 when a close family member is diagnosed with a life-threatening illness – such as cancer.

Gambling

Gamblers Anonymous
www.gamblersanonymous.org.uk
A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem with gambling and help others to do the same.

GamCare
www.gamcare.org.uk
A range of support and services for people who you have a gambling problem and for anyone impacted by someone else's gambling.

Homelessness

Crisis Skylight
www.crisis.org.uk
National charity providing mental health and practical support for those who are homeless or at risk of homelessness.

Men’s health

Men’s health forum
www.menshealthforum.org.uk
A charity that provides an independent and authoritative voice for male health in England and Wales and tackles the issues and inequalities affecting the health and well-being of men and boys.

Other general / useful

NHS Choices
www.nhs.uk
NHS Choices is the official website of the National Health Service in England; information includes local GP/urgent care/hospital/dentist service finder and A-Z of conditions.

Gov.uk
www.gov.uk
The best place to find UK government services and information.

Citizens Advice Bureau Newcastle Upon Tyne (C.A.B)
www.citizensadvice.org.uk
Provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Doc ready
www.docready.org
Helps you get ready for the first time you visit a doctor to discuss your mental health.

See our mental health information, self-help resources and mobile apps page

Pregnancy

Brook
www.brook.org.uk
Providing free and confidential wellbeing and sexual health support specifically for people under 25, including on STIs, pregnancy, gender, staying safe online.

Family Planning Association
www.fpa.org.uk
Sexual health information and advice on contraception, sexually transmitted infections, pregnancy choices, abortion and planning a pregnancy.

Relationships

Relate
www.relate-nt.org.uk
A charity that aims to support relationships, working with couples, single people and families, regardless of age, sexual orientation and cultural and ethnic backgrounds.

Self-harm / self-injury

No harm done (Young Minds)
www.youngminds.org.uk/what-we-do/our-projects/no-harm-done
A project, in collaboration with the Charlie Waller Memorial Trust and The Royal College of Psychiatrists aimed at young people who are self-harming or at risk of self- harming, their parents and the professionals working with them.

Self-injury Support
www.selfinjurysupport.org.uk
National organisation that supports girls and women affected by self-injury or self-harm and provides information and resources for all.

Sexual assault / rape

R.E.A.C.H (Rape Examination Advice Counselling Help) Reach
www.reachsarc.org.uk
Local sexual assault referral centre which provides free, confidential counselling, support and advice service for men and women who have been subjected to an attack of a sexual nature.

Rape Crisis Tyneside and Northumberland
www.rctn.org.uk
A local charity which provides free, safe, professional support and information for women and girls over 13 who have experienced any form of sexual violence at any time in their lives.

National Association for People Abused in Childhood (NAPAC)
www.napac.org.uk
The UK’s leading national charity offering support to adult survivors of all types of childhood abuse, including physical, sexual and emotional abuse and neglect.

Someone Cares
www.someonecares.org.uk
Local charity which offers a free counselling service for survivors and supporters of abuse, specialising in childhood sexual abuse, rape and sexual assault.

Survivors UK
www.survivorsuk.org
A charity providing information and advice for adult men (aged 18 and over) who have experienced sexual abuse at any time in their lives (London-based).

Sexual health

New Croft Centre – local NHS sexual health service
www.newcastle-hospitals.org.uk/sexual-health
Provides a wide range of free and confidential sexual health services including contraception, testing for sexually transmitted infections and information on abortion services.

SHINE (Sexual Health In Newcastle)
www.shinewomen.co.uk
A community women’s health project offering support and services for women 16 and over, includes HIV testing, information on domestic/sexual abuse and general women's health issues.

Terence Higgins Trust
www.tht.org.uk
The largest voluntary sector provider of HIV and sexual health services in the UK, running services out of local centres across Great Britain.

Sexuality and gender

Beaumont Society
www.beaumontsociety.org.uk
National charity and self-help body which provides and advice and support to the transgender community, together with their friends and families.

MESMAC
www.mesmacnewcastle.com
Works with gay and bisexual men and other men who have sex with men providing counselling, support groups and advice and information on many different issues including sexual health.

Stonewall
www.stonewall.org.uk
Information and advice for LGBT communities and their allies – includes support and advice on coming out and information on laws affecting LGBT people.

Sleep

National Sleep Foundation
www.sleepfoundation.org
Information and guidance for people experiencing difficulty sleeping.

Suicide

Befrienders Worldwide
www.befrienders.org
A charity which provides an open space for those in distress to talk and be heard via a global network of telephone helplines, SMS messaging, internet chat, outreach and local partnerships.

Campaign against living miserably (CALM)
www.thecalmzone.net
CALM exists to prevent male suicide by offering support to men in the UK, of any age, who are down or in crisis via a helpline and website.

PAPYRUS – Prevention of young suicide
www.papyrus-uk.org
Provide practical help and advice to vulnerable young people and to those concerned about any young person who may be at risk of suicide.

Samaritans
www.samaritans.org
Available round the clock, 24 hours a day, 365 days a year, offering a safe space to talk things through in order to find a way through any problems (including thoughts of suicide). If a response is needed immediately, it's best to call on the 116 123 (free to call).

Women’s health

Tyneside Women's Health
www.tynesidewomenshealth.org.uk
Local charity which aims to improve women’s mental health and emotional wellbeing by providing a wide range of services including counselling, support groups and mental health courses.

WHIST (Women’s Health in South Tyneside)
www.whist.org.uk
Aims to improve the health, wellbeing, education and quality of life of women aged over 16 years old living in South Tyneside.

Worried about someone?

See our Concerned about a Newcastle University student? page and our Emergency and Out of Hours page for more information.