Robinson Library Survey
The Robinson Library conducts a survey of all students once every three years and the results inform the strategic planning of the Library.
In April and May 2007, the Library carried out a major web-based survey of the opinions of students and academic staff across the University. The purpose of the survey was:
- to find out how people use the resources and services provided by the Library
- to establish how satisfied customers are with various aspects of the Library and its services
- to ask people to prioritise a number of ideas for improvement which were suggested by students and staff in the run-up to the survey
In total 2093 students and 259 members of academic staff completed the online questionnaire, which represents approximately 12% of the total University population in each case.
