Undergraduate

modules

Modules

BUS3053 : Management Consultancy Project

Semesters
Semester 1 Credit Value: 20
Semester 2 Credit Value: 20
ECTS Credits: 20.0

Aims

This is an alternative module to the Management Studies Dissertation (BUS3051) whereby students will work with a real employer to investigate and research a live issue and provide a management report including recommendations for action.

This module aims to provide an introduction to the theory and practice of management consultancy. It will provide an understanding of how management theories relate to real world situations by carrying out a management consultancy project for a real client thereby supporting the University’s links with business and promoting employer engagement.

Outline Of Syllabus

The Consultancy Role:
-what management consultancy is;
-how the management consultancy role can be defined, and which typical responsibilities and activities are included ;
-challenges, risks and pitfalls of the management consultancy role.

The Consultancy Cycle:
-the principles and stages a model for managing the consultancy cycle;
-the consultancy cycle and typical inputs and deliverables for each stage of the cycle;
-the diversity of consultancy interventions and approaches;
-the importance of scoping interventions effectively and agreeing clear contracts with clients;
-problems, risks and issues which may arise during each phase of the consultancy cycle.

The Client Relationship:
-methods of establishing credibility and engaging your client;
-the principles of consultation and negotiation in managing clients;
-the importance of professionalism, ethics and confidentiality in building and maintaining client relationships.

Communication for Consultants:
-the importance of effective communication;
-the principles and processes of effective communication;
-listening and questioning techniques to help understand issues and problems;
-different forms of verbal and non-verbal behaviour and their appropriate uses;
-planning and managing meetings effectively,

Effective Project Delivery:
-the importance of planning and managing a project (the impact of poor project planning and management on consultancy projects);
-the components of a project plan ;
-the need for effective budgeting of time and resources;
-the role of quality assurance;
-applying personal time management techniques within the project context;
-potential risks to effective project completion.

Structured Research and Analysis:
-the importance of clearly identifying the client issue, applying a structured approach and selecting appropriate analytical tools and techniques;
-the importance of confidentiality when dealing with sensitive information;
-applying a range of simple, recognised data gathering, problem solving and analytical tools and techniques (such as SWOT, PESTLE, etc) to achieve agreed outcomes;
-presenting the results of research and analysis both orally and in writing.

Self Assessment:
-Belbin assessment
-Working styles assessment

Teaching Methods

Teaching Activities
Category Activity Number Length Student Hours Comment
Scheduled Learning And Teaching ActivitiesLecture52:0010:00N/A
Guided Independent StudyAssessment preparation and completion1100:00100:00N/A
Guided Independent StudyDirected research and reading1100:00100:00N/A
Scheduled Learning And Teaching ActivitiesPractical41:004:00Client meetings
Scheduled Learning And Teaching ActivitiesWorkshops101:0010:00N/A
Scheduled Learning And Teaching ActivitiesFieldwork176:0076:00N/A
Guided Independent StudyIndependent study1100:00100:00N/A
Total400:00
Teaching Rationale And Relationship

The lectures will cover the students’ knowledge of the management consultancy role, market, cycle etc. and the personal skills required to manage and carry out a consultancy intervention effectively.
Fieldwork will involve the primary consultancy research and private study will involve individual learning, management report preparation and reflection of learning.

Assessment Methods

The format of resits will be determined by the Board of Examiners

Other Assessment
Description Semester When Set Percentage Comment
Essay1M10Individual Assignment (1,500 words)
Prof skill assessmnt2M10Group Oral Presentation to Client
Report2M40Group Management Report on the process and outcomes of the management consultancy intervention (8,000 words)
Essay2M40Individual Reflective Report (2,500 words)
Assessment Rationale And Relationship

NB: Marks from management report and oral presentation to client will be adjusted from group mark based on peer review.

The elements being assessed i.e. the writing of a management report and the reflection on effective consultancy skills development, are seen as the two most important elements in management consultancy. These assessment methods are deemed appropriate in supporting the aims of the module and in the achievement of the intended knowledge and skills outcomes.

Reading Lists

Timetable