LBU2034 : Operations Management
- Offered for Year: 2017/18
- Module Leader(s): Mr Emmanuel Igwe
- Owning School: Newcastle University Business School
- Teaching Location: London
|Semester 1 Credit Value:||10|
|Semester 2 Credit Value:||10|
• To introduce students to the increasingly important field of operations management.
• To equip students with an understanding of different types of companies, competitiveness and
• To provide knowledge of concepts, techniques and models that are used for planning, managing and
optimising operations within manufacturing and service organisations.
Outline Of Syllabus
1. Introduction, different types of products and processes
2. Operations Strategy - competitive strategies, strategy development, gap analysis
3. Operations Management - inventory, planning, Lean, Group Technology, facilities layout
4. Service Operations Management - service strategy, servicescapes, facilities service blue printing
5. Supply chain management
|Scheduled Learning And Teaching Activities||Lecture||15||2:00||30:00||N/A|
|Guided Independent Study||Assessment preparation and completion||1||64:00||64:00||N/A|
|Guided Independent Study||Directed research and reading||1||50:00||50:00||N/A|
|Scheduled Learning And Teaching Activities||Small group teaching||6||1:00||6:00||groups of normally 20|
|Guided Independent Study||Independent study||1||50:00||50:00||N/A|
Teaching Rationale And Relationship
Lectures introduce theoretical issues as well as practical issues and cases relating to operation management.
The format of resits will be determined by the Board of Examiners
|Written Examination||60||1||A||35||Unseen examination|
|Written Examination||120||2||A||65||Unseen examination|
|Module Code||Module Title||Semester||Comment|
|BUS2029||Operations Strategy and Management||1||N/A|
|BUS2032||Service Operations Strategy and Management||1||N/A|
|BUS2034||Operations Management||1||Exam Paired with BUS2034 (Newcastle parent module) for both semesters and Resit|
Assessment Rationale And Relationship
The two exam tests acquisition of a clear general knowledge of the subject plus the ability to think and analyse a problem quickly, to select from and to apply both the general knowledge and detailed knowledge of aspects of the subject to new questions, problem-solving skills, adaptability, the ability to work unaided, and to write clearly and concisely.