|Semester 1 Credit Value:||10|
|Semester 2 Credit Value:||10|
Effective management of operations is critical to the success of organisations right across business and industrial sectors, the service sector, the public sector and the ‘not-for-profit’ sector. Organisations that produce products and/or deliver services have operational systems at their core. Well-designed, robust operational systems that align with an organisation's strategy and are managed consistently well are central to sustaining high levels of organisational performance.
This module provides a broad introduction to the Operations Strategy and Operations Management discipline with a focus on topics that are particularly relevant to practice. The aim of the module is to provide the foundations and frameworks to understand and analyse key issues of relevance to the management of operations in contemporary organisations. It also aims to offer an insight into the contemporary issues of the subject of operations strategy and its importance for an organisation.
This module covers three key themes in Operations Strategy and Management:
1. Operations strategy
2. The management of operations
3. Operations improvement
|Guided Independent Study||Assessment preparation and completion||1||64:00||64:00||N/A|
|Scheduled Learning And Teaching Activities||Lecture||30||1:00||30:00||N/A|
|Guided Independent Study||Directed research and reading||1||50:00||50:00||N/A|
|Scheduled Learning And Teaching Activities||Small group teaching||6||1:00||6:00||N/A|
|Guided Independent Study||Independent study||1||50:00||50:00||N/A|
The module includes lectures, exercises, readings, cases and discussions. The lectures will be formal sessions with discussion and illustration of concepts and techniques. Lectures provide the concepts and frameworks. These contribute to the module’s intended knowledge outcomes. The seminars consist of group work and response to questions giving students the opportunity to use the concepts and frameworks. These contribute to the module’s intended skills outcomes.
The format of resits will be determined by the Board of Examiners
|Written Examination||60||1||A||25||MCQ exam.|
|Written Examination||120||2||A||75||Written paper.|
|Module Code||Module Title||Semester||Comment|
|BUS2032||Service Operations Strategy and Management||1||N/A|
The exams assess students’ breadth and depth of understanding of the key concepts and techniques in operations strategy and management. The exams also assess numeracy skills associated with application of basic techniques in operations strategy and management.
Disclaimer: The University will use all reasonable endeavours to deliver modules in accordance with the descriptions set out in this catalogue. Every effort has been made to ensure the accuracy of the information, however, the University reserves the right to introduce changes to the information given including the addition, withdrawal or restructuring of modules if it considers such action to be necessary.